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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,379 reviews
February 17, 2023
Salesman very knowledgeable about vehicles I was interested in. Fast and friendly service. Great prices on vehicles. interested in. Fast and friendly service. Great prices on vehicles. More
by cynthiataylor11
Verified Customer
February 15, 2023
Good place to do business with, friendly, courteous, knowledgeable staff; would recommend to others for vehicle purchase. knowledgeable staff; would recommend to others for vehicle purchase. More
by tlgoff71
Employees Worked With
February 13, 2023
My salesman was Ghina! He was extremely nice and patient with me, had all the answers to the questions I had! I knew what I wanted and he did his best to give me the best d He was extremely nice and patient with me, had all the answers to the questions I had! I knew what I wanted and he did his best to give me the best deal! I’ll definitely be back!! More
by Helen Pasteur
Employees Worked With
Ghina
February 13, 2023
Not pleased this visit. Major concern not addressed. All items not fixed and overlooked, concerned Major concern not addressed. All items not fixed and overlooked, concerned More
by rlberry48
February 12, 2023
Everyone was respectful, courteuos and efficent. They were great! The car is running super fine! They were great! The car is running super fine! More
by memawbeth81
February 12, 2023
Serra Kia in Trussville is awesome, very professional very informative very very friendly. We got there almost closing time but Ghani was super professional and knowledgeable. Thank you so much. very informative very very friendly. We got there almost closing time but Ghani was super professional and knowledgeable. Thank you so much. More
by RAHIMANINA36
February 11, 2023
Friendly, Courteous, not too pushy Managers should honor ALL of their word more, that is what makes a business prosperous and profitable. Rayshard was GREAT and a pleasure to work with. there was another ALL of their word more, that is what makes a business prosperous and profitable. Rayshard was GREAT and a pleasure to work with. there was another young man, he was nice but also did NOT thoroughly follow up effectively and efficiently. More
by mslady
February 11, 2023
Always great customer service. Highly recommend this dealership for all your service and new car needs. Highly recommend this dealership for all your service and new car needs. More
by brandirosenbaum
Employees Worked With
