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Serra Trussville Kia
Birmingham, AL
2,378 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,378 reviews
June 10, 2024
Serra Kia Trussville is an awesome dealership. Caleb, the salesman, was friendly, knowledgeable, and aimed to please. Caleb, the salesman, was friendly, knowledgeable, and aimed to please. More
by MADAMSH1861
Verified Customer
June 09, 2024
No pressure. Excellent answers to all questions. Great environment to buy a vehicle. Very very happy. Excellent answers to all questions. Great environment to buy a vehicle. Very very happy. More
by m.guadagno
June 08, 2024
The dealership is located in an accessible location with friendly staff and knowledgeable mechanic's that’s easy to talk to friendly staff and knowledgeable mechanic's that’s easy to talk to More
by ROSIELKELLY
June 08, 2024
The service dept does a good job getting my vehicle in and back the same day. So far, we appreciate the service l! and back the same day. So far, we appreciate the service l! More
by wormel41
Employees Worked With
June 07, 2024
I have purchased three cars from this dealership from both Johnathan and Rhashard. They both have an A+ customer service dedication presented to customers at all times. I am coming back to purchase a fou both Johnathan and Rhashard. They both have an A+ customer service dedication presented to customers at all times. I am coming back to purchase a fourth car from them soon. Of course it will be with either Johnathan or Rhashard again round 4 here we come More
by Laria Summerville
Employees Worked With
June 07, 2024
Great experience! Chad was an awesome patient salesman. We drove over a hour for a specific vehicle and Chad and the team made it happen for us Chad was an awesome patient salesman. We drove over a hour for a specific vehicle and Chad and the team made it happen for us More
by brittanilanders
June 06, 2024
I love the dealership and the people that work there are very friendly to everyone very friendly to everyone More
by vanessabattle65
Employees Worked With
Other Employees :
Greg memes
June 06, 2024
Pleased with vehicle except for some reason KIA chooses to leave basics off the EX model Telluride like the rear view that links with the garage door opener, probably a couple hundred dollars, live and lea to leave basics off the EX model Telluride like the rear view that links with the garage door opener, probably a couple hundred dollars, live and learn More
by jdiski0648
June 06, 2024
Good service. Slow to get work done. No accommodation to get customers home. Polite people. Slow to get work done. No accommodation to get customers home. Polite people. More
by FOREMANRAY
Employees Worked With
June 05, 2024
James is the best! He did everything he could to help me secure my dream car for my birthday! Highly recommend him! This was an out state purchase for me and everything He did everything he could to help me secure my dream car for my birthday! Highly recommend him! This was an out state purchase for me and everything went smoothly! Go see James for your next car purchase! More
by summerandjayla
