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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,379 reviews
February 21, 2023
Friendly service area people. Efficient service. Car ready when promised. Problem was fixed first time. Efficient service. Car ready when promised. Problem was fixed first time. More
by Me-n-three
Verified Customer
February 19, 2023
The customer service was great. I would highly recommend this service center. Thank you again for serving my vehicle. I would highly recommend this service center. Thank you again for serving my vehicle. More
by tasiaonnaj
February 19, 2023
Great customer service. They took the initiative to repair a recall before I even received notice of it in the me mail. They took the initiative to repair a recall before I even received notice of it in the me mail. More
by phollo5
February 17, 2023
Great job by all—would recommend and commend you and the reps and mechanics for work reps and mechanics for work More
by Dj
February 17, 2023
Very nice and considerate people. My car recall was done in a timely manner and I was called ASAP. Definitely recommend going here to buy a car or have work done. Ask for Johnathan! My car recall was done in a timely manner and I was called ASAP. Definitely recommend going here to buy a car or have work done. Ask for Johnathan! More
by Justyne
February 17, 2023
I really liked working with Isaiah, explained everything I needed to know in detail! Thanks for a great experience and a Lifetime Powertrain Warranty!! I'm driving this one till the wheels fall off, and whe I needed to know in detail! Thanks for a great experience and a Lifetime Powertrain Warranty!! I'm driving this one till the wheels fall off, and when they do, I'll be back to see you! More
by FIN MGR ALI
