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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,379 reviews
Verified Customer
March 04, 2023
I was in and out in no time. A very happy customer! Happy, happy, happy! A very happy customer! Happy, happy, happy! More
by dianepippen
Employees Worked With
Other Employees :
Donald, who sold me the car was fantastic. 5 stars for him too!
March 04, 2023
Always good and timely service. Ask before they do any other work than what I was there for. Ask before they do any other work than what I was there for. More
by steveandbecki
March 03, 2023
Actually, the two salesmen, were awesome in assisting us with cars. Tks to you again. I only have to say that 5% is not 5.9999%. If you know what you are doing you shouldn’t try to deceive people. So far, with cars. Tks to you again. I only have to say that 5% is not 5.9999%. If you know what you are doing you shouldn’t try to deceive people. So far, I am enjoying by Kia. I won’t complain. Just want to be able to make my payments 😊 More
by ASETANKHATUN59
Employees Worked With
Ganni and Greg
March 03, 2023
The service was very good & helpful and the repair was done by professional service technicians. done by professional service technicians. More
by Joycesmith
March 02, 2023
This is the second time that they have not corrected an issue I have raised. They also have not reset my service reminder, for the second time. issue I have raised. They also have not reset my service reminder, for the second time. More
by ajconnell26
March 02, 2023
I was impressed with their customer service everyone was friendly and helpful but most of all no pressure friendly and helpful but most of all no pressure More
by Willjordan
Employees Worked With
February 28, 2023
Very Nice People , Communication Skills Are Great. They’re Very Understanding & Will Do Anything To Help You . They’re Very Understanding & Will Do Anything To Help You . More
by lakiyalatham0301
