Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Serra Trussville Kia

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.4
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
Contact Dealership
View Awards

5009 Brookes Crossing Blvd

Birmingham, AL

35235

Directions

By Type

Showing 2,379 reviews

April 08, 2023

Customer service was excellent! They also keep their word and work to give the best deals! 5/5 stars! More

by Rheasmart21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb
Report | Print
April 07, 2023

The staff is very accommodating, great consistent customer service!! I would recommend Serra Kia to anyone. More

by marliehyde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew , David Price
Report | Print
April 07, 2023

Had a check engine light on and they were able to diagnose and quickly resolve the issue. More

by jeff@bramerlaw.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooks Neely
Report | Print
April 06, 2023

As always excellent service thank u for always being the same what I expect is what I get good service More

by ervinwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brook Neally
Report | Print
April 06, 2023

They are very friendly and very respectful and very professional. And they do a great job on my Kia sportage More

by adriennebennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
Report | Print
April 05, 2023

We had a great experience shopping for a new family vehicle at Serra Kia in Trussville. James Myrick was our salesman & he was awesome! More

by luis52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Myrick
Report | Print
April 05, 2023

I have always found great customer service at this location. I am back for good! More

by Lynn Pistacchio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooks
Report | Print
April 05, 2023

I only came in for an estimate and was there over a 1 1/2 hours More

by queanz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darren Adams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
Report | Print
April 02, 2023

Longer wait with appointment time. I was not given washer fluid at all. Service was not reset on my steering wheel because I keep getting service "past due" alert. Terrible service More

by Nia Rwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darren Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
Report | Print
April 02, 2023

Overall I had a good experience at this dealership. They didn’t have the exact vehicle I was wanting but they were able to find something very close but upgraded and get it the next day for basically t More

by Sestel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
1
...
70
71
72
...
238