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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,379 reviews
July 15, 2023
My trip to the Service Department was great, professional and they keep me informed on the status of my vehicle! and they keep me informed on the status of my vehicle! More
by Nicole1
Verified Customer
July 15, 2023
Great service and value! I enjoy doing business with Trussville Sierra Kia. It is the only place that I would get service for two Kia’s that I own. I enjoy doing business with Trussville Sierra Kia. It is the only place that I would get service for two Kia’s that I own. More
by Ed.Ryszkiewicz@charter.net
Employees Worked With
Other Employees :
David Price
July 14, 2023
Great people, great service, and they clearly make each customer feel special. The dealership is clean, organized, and everything seems in excellent order. customer feel special. The dealership is clean, organized, and everything seems in excellent order. More
by susan2sing
Employees Worked With
Other Employees :
Tim Herrell, Sha Khan, Matthew Shaw, Gabby Drake,Jerry Ledbetter
July 14, 2023
They are always so kind to me and the level of professionalism is without compare. professionalism is without compare. More
by Emmjay1986@gmail.com
July 13, 2023
The service was nice but it took 2 weeks to get my car service they did provide a free oil change and car wash I forgot to ask a free tire rotation wish I needed service they did provide a free oil change and car wash I forgot to ask a free tire rotation wish I needed More
by alewis291
Employees Worked With
David Price
July 13, 2023
The salesman (James) was GREAT and was determined to help us by answering all of our questions or really any thing that we needed. He and Isaiah were again were GREAT. us by answering all of our questions or really any thing that we needed. He and Isaiah were again were GREAT. More
by rwbeard
Employees Worked With
July 13, 2023
The staff was extremely knowledgeable and friendly. I was provided amazing service by both the salesperson and finance manager. Very impressed with the pride both men had in their work and their compan I was provided amazing service by both the salesperson and finance manager. Very impressed with the pride both men had in their work and their company. More
by jessicalsetser
July 10, 2023
Service attendant was very prompt and professional and resolved my recall issue in zero time resolved my recall issue in zero time More
by Nathaniel Dunn Jr
July 09, 2023
Easy to deal with, wonderful customer service, and gave me the most for my trade in. me the most for my trade in. More
by vwjones0
