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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,379 reviews
July 29, 2023
Excellent customer service and a very nice facility. The car buying process was quick and easy. The car buying process was quick and easy. More
by Amber Danielle
Verified CustomerEmployees Worked With
Other Employees :
James Myrick - he was the only person I worked with. He gets a 5 star rating.
July 28, 2023
Very professional and on time! Best service department I’ve been to! Definitely worth the longer drive. Best service department I’ve been to! Definitely worth the longer drive. More
by Logan5141
July 27, 2023
Service performed as indicated. Dropped off vehicle in drop box and received a call when it was completed. Dropped off vehicle in drop box and received a call when it was completed. More
by michaelcfreedsms
July 26, 2023
The people are fantastic and really go above and beyond to make sure you are happy. to make sure you are happy. More
by fle2278
Employees Worked With
Other Employees :
David Price, Payden Sewell
July 26, 2023
They were very pleasant to work with. They made buying my truck easy and took great care of me and my family. They made buying my truck easy and took great care of me and my family. More
by baseballump44
July 26, 2023
Serra Kia had my car for 2 months and when I did pick my car up,they didn’t have battery charger to charge up my battery…I lost my job because I didn’t have a way back in forth to work…they are a worse nigh car up,they didn’t have battery charger to charge up my battery…I lost my job because I didn’t have a way back in forth to work…they are a worse nightmare More
by IAMMIYESHA
Employees Worked With
None
July 25, 2023
Very helpful and will work with anyone to help you get in the car you want. the car you want. More
by katiemariegilbert.2012
July 23, 2023
Every time I go here I’m put in the perfect vehicle. I love the select they have also! I love the select they have also! More
by bellsmegan
