Serra Trussville Kia

I actually enjoyed the transaction, which is saying a lot for doing business with a car dealership. for doing business with a car dealership. More

You’re not gonna find a better place to buy a new or used car. My family bought 6 from this dealership…three in the last week! From sales to financing it’s a painless, easy process!!! car. My family bought 6 from this dealership…three in the last week! From sales to financing it’s a painless, easy process!!! More

They were very helpful and accommodating. The only problem I’ve had with them was they took over three weeks to pay off my old car. That gave me a few problems with the credit union. Other th The only problem I’ve had with them was they took over three weeks to pay off my old car. That gave me a few problems with the credit union. Other than that they did what I ask in the deal that we made. More

Everyone I worked with at Serra Trussville Kia was very professional and made the experience very enjoyable. professional and made the experience very enjoyable. More

The three employees that I was in contact with, receptionist and two mechanics, were pleasant, polite, and knowledgeable. I had recall repairs, an oil change and wheel rotation. I’m very satisfie receptionist and two mechanics, were pleasant, polite, and knowledgeable. I had recall repairs, an oil change and wheel rotation. I’m very satisfied. More

James made our experience exceptional. He found the vehicle we wanted, negotiated price prior to arrival, quick east assessment of our trade. Can’t ask for any better service. Walk in o He found the vehicle we wanted, negotiated price prior to arrival, quick east assessment of our trade. Can’t ask for any better service. Walk in once car arrives, sign paperwork and walk out. Better than expected. Thank you James More

From the lovely receptionist, Iana, to the mechanics, all were helpful and friendly. The car was repaired according to the predicted time and even washed. I’m very pleased. were helpful and friendly. The car was repaired according to the predicted time and even washed. I’m very pleased. More

I was very impressed with the service provided! The place was Clean, organized, knowledgeable and very professional! The place was Clean, organized, knowledgeable and very professional! More

Serra Kia is one of the best Kia dealerships I have ever been. Not only they are kind and caring but very knowledgeable as well. I drive 30 minutes longer to go to Serra for anything and I live 10 min from been. Not only they are kind and caring but very knowledgeable as well. I drive 30 minutes longer to go to Serra for anything and I live 10 min from another Kia dealership. More

I appreciate the overall quality of the service provided, but I'm uncertain why it took two hours solely for an oil change. Additionally, it would have enhanced the service if I could have engaged with the t but I'm uncertain why it took two hours solely for an oil change. Additionally, it would have enhanced the service if I could have engaged with the technician over the phone to pre-order a necessary part, thus avoiding an extra trip for the replacement. Specifically, the technician could have requested a picture from me to confirm the need for the replacement part. More