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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,379 reviews
September 07, 2023
Jonathan was wonderful! My husband and I enjoyed working with him so much! I would recommend him and Trussville Kia to anyone! My husband and I enjoyed working with him so much! I would recommend him and Trussville Kia to anyone! More
by KIMBERLY.AULTMAN7
Verified Customer
September 06, 2023
My salesman Zack Stracener was wonderful! He was very knowledgeable about the vehicle I was looking to buy. And he was very pleasant to work with. Also the finance guys were great! I believ He was very knowledgeable about the vehicle I was looking to buy. And he was very pleasant to work with. Also the finance guys were great! I believe their names were Matthew and Isaiah. More
by renee.wheeler63
September 06, 2023
Amazing and polite to deal with and friendly. .customer service is amazing and would definitely come back .customer service is amazing and would definitely come back More
by rer31221
September 06, 2023
Everything was good no problem with nothing so perfect attitude through out all of this attitude through out all of this More
by darrylevarner
Employees Worked With
September 05, 2023
The overall experience was good and we purchased a car. We had negotiated the car prior to going to the dealership. Overall the experience was good, but the time at the dealership was a long time consideri We had negotiated the car prior to going to the dealership. Overall the experience was good, but the time at the dealership was a long time considering. More
by cmr3168
Employees Worked With
Matthew shaw
September 03, 2023
Service was excellent at this dealership. . customer service was great. I would recommend anyone to the location. . customer service was great. I would recommend anyone to the location. More
by kathyc564
September 02, 2023
The experience I got from choosing this dealership was phenomenal! I would 100% recommend my consultant Mr.Ghani to everyone looking to finance or purchase a new car. phenomenal! I would 100% recommend my consultant Mr.Ghani to everyone looking to finance or purchase a new car. More
by tycharim
Employees Worked With
Arham Thani
September 02, 2023
I will definitely take my car back. Good customer service, I would recommend to anyone! Good customer service, I would recommend to anyone! More
by nikitrapickett
Employees Worked With
August 31, 2023
Everything was perfect ! Daniel was amazing his service was impeccable he knew exactly what we wanted and he made it happen. Everyone was friendly and understanding. Never fe Daniel was amazing his service was impeccable he knew exactly what we wanted and he made it happen. Everyone was friendly and understanding. Never felt pressured into buying anything that I really didn’t love my process was really smooth and fast ! More
by jluvianos
Employees Worked With
Daniel Hall
