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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,379 reviews
September 20, 2023
The person i had as my dealer james myrick he was very help getting me the exact car i wanted and when it came to talking about the price he was very reasoning and help up pay the price that we desired an help getting me the exact car i wanted and when it came to talking about the price he was very reasoning and help up pay the price that we desired and im so thankful that james was my salesman More
by tatekeunta16
Verified CustomerEmployees Worked With
September 19, 2023
I was not feeling well and the service must have noticed because 8I was in and out in less than 40 minutes. Thank you because 8I was in and out in less than 40 minutes. Thank you More
by kim.remmele
September 18, 2023
Very efficient and friendly. Their salesmen were very good at what they do. I would highly recommend them. Their salesmen were very good at what they do. I would highly recommend them. More
by ddickson3
September 17, 2023
Very courteous, received a good trade in value. Caleb was excellent at providing service and answering my questions. Caleb was excellent at providing service and answering my questions. More
by jackson56f
September 15, 2023
The atmosphere at this establishment was amazing. The employees were amazing, very nice, and welcoming. I would definitely recommend this business. The employees were amazing, very nice, and welcoming. I would definitely recommend this business. More
by iamjalendandre
September 15, 2023
If you want oil in your carport after a standard oil change due to a loose oil cap or a dent on your hood, look no further, this is the place to go! Brand new Kia telluride and this was the first oil ch change due to a loose oil cap or a dent on your hood, look no further, this is the place to go! Brand new Kia telluride and this was the first oil change since purchase and the maintenance technician can’t even complete a standard oil change without mistakes… More
by LC
Employees Worked With
Dillon
September 15, 2023
I am glad I have my car after having to fix an issue with it when I bought it. Dealership helped with a loaner. Never talked to anyone from service. All of my communication came from Matt in finance. Never m it when I bought it. Dealership helped with a loaner. Never talked to anyone from service. All of my communication came from Matt in finance. Never met anyone one inservice or parts. More
by dptrhodes
Employees Worked With
Other Employees :
David Price, Payden Sewell
