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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,379 reviews
October 01, 2023
Very friendly. Very willing to accomodate. Searched and found the exact vehicle i wanted. Will greatly recommend Very willing to accomodate. Searched and found the exact vehicle i wanted. Will greatly recommend More
by Debweldon36
Verified Customer
October 01, 2023
I’ve always had a great service experience with Sera Kia Trussville. Their service personnel are friendly and professional, and great workmanship has always been performed. Trussville. Their service personnel are friendly and professional, and great workmanship has always been performed. More
by gcspinks
Employees Worked With
They are new to me so I don’t know their names.
September 28, 2023
Great Customer Service from everyone at the dealership from the sales person, sales manager and the owner from the sales person, sales manager and the owner More
by sas0701
Employees Worked With
September 28, 2023
My sales person and the business manager were very helpful. They were able to get my daughter the perfect first car! Highly recommend! helpful. They were able to get my daughter the perfect first car! Highly recommend! More
by jcurl277
Employees Worked With
Other Employees :
Zach Stracener
September 28, 2023
Was a great experience would love to come back and work with again rah rah with again rah rah More
by huntercardwell305
September 27, 2023
Friendly, not pushy. Worked out an acceptable offer without wasting a lot of my time. I will shop this dealership in the future. Worked out an acceptable offer without wasting a lot of my time. I will shop this dealership in the future. More
by marcs.beech
Employees Worked With
Other Employees :
David Price
September 27, 2023
This was my first new car, when I first walked in I was greeted by a pleasant salesman and several other salesman. I was completely satisfied with Daniel he explained everything to my understanding. I woul greeted by a pleasant salesman and several other salesman. I was completely satisfied with Daniel he explained everything to my understanding. I would refer anyone who was looking for a car to Serra Trusville with all confidence that they would be just as satisfied as I am. Keep up the great job. More
by karenvalentine73
Employees Worked With
Other Employees :
David Price
September 27, 2023
Helped me through my transaction start to finish. I was buying out a lease and getting the car serviced in the same visit. I was buying out a lease and getting the car serviced in the same visit. More
by carolmindyisen
September 26, 2023
The trussville dealership is awesome. they are so so so helpful and they was so nice! they are so so so helpful and they was so nice! More
by abasher24269
Employees Worked With
