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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,379 reviews
Verified CustomerOctober 08, 2023
Daniel was amazing and helped with purchasing a car that would fit my whole family. would fit my whole family. More
by mshaw539
October 06, 2023
My husband waited but they were really fast getting my oil change and wash done oil change and wash done More
by teriap_vines
October 05, 2023
Everybody was awesome, polite and professional. The process was easy from start to finish. The sales person and also the manager were able to explain everything in detail. The process was easy from start to finish. The sales person and also the manager were able to explain everything in detail. More
by raenicole07
Employees Worked With
Other Employees :
Kristy, Jerry , David Price, Payden Sewell
October 04, 2023
Great experience! Salespeople were incredibly easy to work with. The transport was timely. And price was excellent. Salespeople were incredibly easy to work with. The transport was timely. And price was excellent. More
by charleyparvin
Employees Worked With
Other Employees :
James Myrick , David Price, Payden Sewell
October 02, 2023
Never again will I used these guys. Arranged finance with Kia USA but they registered under an incorrect SS number, even though they had a copy of my original themselves. Now my problem Arranged finance with Kia USA but they registered under an incorrect SS number, even though they had a copy of my original themselves. Now my problem to fix. What a joke. More
by stevemturner
Employees Worked With
Other Employees :
All a joke, David Price, Payden Sewell
October 02, 2023
All the dealership staff were great. Thanks especially to Zac Stracner who went above and beyond in making this deal work! Thanks Thanks especially to Zac Stracner who went above and beyond in making this deal work! Thanks More
by lorriemorris29
