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Serra Trussville Kia
Birmingham, AL
2,378 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,378 reviews
December 06, 2023
U guys did a great job in and out no long wait thank for your service your service More
by Pjdean357
Verified Customer
December 06, 2023
Accommodating and clear communication I am happy with my car and glad the dealership worked with me to make sure I was able to get what I wanted car and glad the dealership worked with me to make sure I was able to get what I wanted More
by pickensbecca
December 05, 2023
Was there for me and helped me in multiple ways Was the best to deal with best to deal with More
by jjreed8
December 05, 2023
It was good. Everyone was attentive and knowledgeable. Rhashard was patient and laid back. I would not have made a purchase from anyone else. He was exactly what Everyone was attentive and knowledgeable. Rhashard was patient and laid back. I would not have made a purchase from anyone else. He was exactly what I needed to make the purchase. More
by dewoman81
December 02, 2023
The folks at Serra Kia Trussville are great to work with. They went out of their way to get the vehicle we wanted. I would recommend them to anyone looking for a Kia. After looking online and not seeing the They went out of their way to get the vehicle we wanted. I would recommend them to anyone looking for a Kia. After looking online and not seeing the vehicle we wanted in the area. They found it and got it there the next day. Thank you Renee Cowart and Serra Kia! More
by mnchawaii
Employees Worked With
Other Employees :
Renee Cowart
December 01, 2023
Very professional and helpful . He was able to get me the car I wanted and guided me through every step . He was able to get me the car I wanted and guided me through every step . More
by valexiciahutchinson88
December 01, 2023
My car has been in your shop since September 2nd. I still don't have my car! I am not pleased at all. I have not been reimbursed my money spent on the rental car, which I was told I would get when I I still don't have my car! I am not pleased at all. I have not been reimbursed my money spent on the rental car, which I was told I would get when I turned the rental end. My car only had 380 o miles on it. I have been treated poorly by your dealership I was sold a lemon! More
by joannwilliams0
Employees Worked With
Other Employees :
David Price, Payden Sewell, Kristy Laster
