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Serra Trussville Kia
Birmingham, AL
2,378 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,378 reviews
December 19, 2023
I have been taking my cars to Kia for years and have always been treated really well! always been treated really well! More
by tremehandal
Verified Customer
December 16, 2023
Was easy and convenient from start to finish. No hassle and no pressure. After sale service was just as good. No hassle and no pressure. After sale service was just as good. More
by kyns2009
December 15, 2023
Wonderful experience no hassle quick turn around people were easy to deal with and got us in the car we wanted for the payment we had to have were easy to deal with and got us in the car we wanted for the payment we had to have More
by brettmcb5
December 13, 2023
Service is timely and the worker's are exceptional. Wait time for service's are adequate. I would recommend anyone with a Kia either looking to purchase a vehicle or have one serviced shoul visit Serr Wait time for service's are adequate. I would recommend anyone with a Kia either looking to purchase a vehicle or have one serviced shoul visit Serra Trussville Kia. More
by brown5243
Employees Worked With
Not sure
December 09, 2023
Worst experience I've ever had with a dealership. High pressure to close by rep and 2 managers. Dishonest. Request a call from Sr. Mgr High pressure to close by rep and 2 managers. Dishonest. Request a call from Sr. Mgr More
by dhicks1010
December 09, 2023
Clean. Fast Service. Courtesy. All the free amenities you can think of. A great establishment. Fast Service. Courtesy. All the free amenities you can think of. A great establishment. More
by iwcnbanfl
Employees Worked With
December 09, 2023
Everyone here was really helpful and informative and James did everything he could to get us what we wanted. 10/10 recommend. James did everything he could to get us what we wanted. 10/10 recommend. More
by blakeleysky1128
Employees Worked With
Other Employees :
Payden Sewell, Kristy Laster
December 08, 2023
I receive the best service at this location as always. This location is a good distance from my home, but it is well worth the drive. This location is a good distance from my home, but it is well worth the drive. More
by vjohnson3
