Serra Trussville Kia

The gentleman that I spoke to was very nice. I came into the dealership with assistance to correct a known recall on my vehicle and of course the company is also aware. the recall was because th I came into the dealership with assistance to correct a known recall on my vehicle and of course the company is also aware. the recall was because the catalytic converter is bad and my vehicle is a 2016 Kia Soul. My service maintenance is up to date on my vehicle, but that does not matter if recalls are being ignored. My vehicle burns oil like crazy and I constantly have to pay to top off oil for my car. I was told that I had to pay $5000 to get this recall done. My vehicle is barely driveable and able to only drive 30 MPH. My insurance will be going up due to the recalls on this vehicle. I am so disappointed with Kia Co with the way their loyal customers are treated. More

We are very pleased with the service provided by Serra Trussville Kia. They were prompt and completed all necessary work in a little over an hour. The customer waiting area was very clean and the staff we Trussville Kia. They were prompt and completed all necessary work in a little over an hour. The customer waiting area was very clean and the staff were friendly. I definitely recommend this dealership. More

Greg was outstanding and very honest. He went out of his way to make sure I got the vechile I was looking for. No pressure from any of the team to purchase just any car. He went out of his way to make sure I got the vechile I was looking for. No pressure from any of the team to purchase just any car. More

The staff was respectful and honest. They took time to explain the issue my vehicle was experiencing They took time to explain the issue my vehicle was experiencing More

Everyone we talked to was extremely helpful and very professional. They were able to help us close on the car we wanted within a reasonable amount of time. professional. They were able to help us close on the car we wanted within a reasonable amount of time. More

Kia of Trussville made buying a car easy. Matt & James worked to get me in a car I loved at an affordable payment. Matt & James worked to get me in a car I loved at an affordable payment. More

Caleb was very professional and friendly. I would gladly recommend my family and friends to this dealership based in my experience. I love my new car and the process of choosing the car was m I would gladly recommend my family and friends to this dealership based in my experience. I love my new car and the process of choosing the car was made quick and simple thanks to Caleb. More

Everyone was nice and worked diligently while giving you updates on the timing for the servicing processes. updates on the timing for the servicing processes. More

Jacob was extremely kind, warm, and helpful. After talking with him over the phone, he is the reason we drove to Trussville from Auburn to purchase our Kia Carnival. He has been helpful before, After talking with him over the phone, he is the reason we drove to Trussville from Auburn to purchase our Kia Carnival. He has been helpful before, during, AND after the sell. More

James was extremely helpful in finding the car that I wanted! Super friendly and made buying a car a pleasant experience! wanted! Super friendly and made buying a car a pleasant experience! More