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Serra Trussville Kia

Birmingham, AL

4.4
2,378 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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5009 Brookes Crossing Blvd

Birmingham, AL

35235

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Showing 2,378 reviews

January 24, 2024

It was good It was a wonderful experience, didn't have to wait long time for service . More

by karenpollard121
Recommend Dealer
Yes
January 24, 2024

Good Had to wait a few days to get my engine light problem check out but everything is fixed now. More

by Ericaross0708
Recommend Dealer
Yes
January 21, 2024

The customer service people was very nice and I think I will return to have a front end alignment and the oil change in my car and thank you for your service More

by watkinshenry136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
January 20, 2024

Excellent in every regard ! !!!!!!! I’ll be back…….. Thank you for your Service and being so cordial!!!!!! More

by jsasr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Kinkead
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2024

Nice knowledgeable staff with a great attitude and even better atmosphere for buying a car More

by peytonweisskopf
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

I had a wonderful experience! Everything went great! I loved how well they communicated and had my vehicle ready early! More

by ashley308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
January 18, 2024

Everybody was very friendly at the dealership and I felt like it was a very welcoming experience without being pressured to buy a vehicle. More

by Pmadrid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Myrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

This visit was different. More organized I was given an estimate on when my car would be ready and offered a car wash. It was far more pleasant. I felt like I knew what was go More

by Chapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
January 14, 2024

Fast friendly put me at ease with my cars needs Thanks for all you did. More

by forbussamantha69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
January 12, 2024

Everyone was very nice and helpful. Process was step by step and made clear as to what you should expect. More

by shambaugre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Mughal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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