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Serra Trussville Kia

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.4
2,378 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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5009 Brookes Crossing Blvd

Birmingham, AL

35235

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Showing 2,378 reviews

January 25, 2024

Amazing and caring Took the time listening to what I was worried about Took the time listening to what I was worried about so amazing and caring More

by amber17182002
Recommend Dealer
Yes
Employees Worked With
Darren Ben
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January 25, 2024

Amazing as always! Friendly service, clean and explain everything that did get done and what needs to be done in the future More

by amber17182002
Recommend Dealer
Yes
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January 25, 2024

Quick and stress free Friendly service, under promised and over delivered on the time it would take to complete the job More

by alexjberinger
Recommend Dealer
Yes
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January 25, 2024

Prompt service excellent people skill Easy in and out was out of the dealership within an hour More

by faraznoorani
Recommend Dealer
Yes
Employees Worked With
Rhashard Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhashard Collins
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January 25, 2024

Caleb is a great salesman and a credit to Serra Kia. It was a pleasure dealing with everyone at the dealership. More

by marvin.boothe
Recommend Dealer
Yes
Employees Worked With
Caleb Mcdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Mcdonald
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January 25, 2024

Everyone was very nice, professional, It was done in a timely manner. I was pleasantly please with this visit. More

by nelson8100@windstream.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above names are any that I dealt with
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January 24, 2024

Already have Girl up front didn't act like she knew what she was doing either. More

by MJVOEGELI
Recommend Dealer
No
Employees Worked With
Man up front, very rude when I came to pick up,didn't do what he said he would do which was call when ready,I had to call late in the afternoon.wont come back there again.
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January 24, 2024

The service was friendly and helpful. Contact after the sale has been courteous and helpful More

by kjamorski15
Recommend Dealer
Yes
Employees Worked With
Abdul Mughal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul Mughal
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January 24, 2024

Great service and help with the purchase. Our credit is not good but was able to get a car. More

by Sean.casey
Recommend Dealer
Yes
Employees Worked With
Johnathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Jimenez
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January 24, 2024

Serra KIA of Trussville is a great way to purchase your next vehicle. Greg Nims gave his all in helping me get the right vehicle for me and my family at a great rate. More

by alnaser132000
Recommend Dealer
Yes
Employees Worked With
Greg Nims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Nims
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