Serra Trussville Kia

I had an easy experience with Kia getting my car maintenance done. It was a pleasant experience, quick and thorough and everyone I encountered was very professional. maintenance done. It was a pleasant experience, quick and thorough and everyone I encountered was very professional. More

I bought a car from James when he was employed in Gadsden. He promised me a tank of gas but was always to busy to do it. He also made me believe. I had a extended warranty. I trusted him. He Gadsden. He promised me a tank of gas but was always to busy to do it. He also made me believe. I had a extended warranty. I trusted him. He was a fellow veteran. That is what he told me. But I didn't get the extended warranty. He always said over and over rate me 10.. give me high ranking. We are brothers. Do not trust him.. he is all talk. More

I had a appointment got there on time they greeted me took the and went to the waiting room and somewhere between 1and 2 hours they came back asked me would I have time for a free car wash I said yes and took the and went to the waiting room and somewhere between 1and 2 hours they came back asked me would I have time for a free car wash I said yes and then they took the car to the car wash cleaned it and I was ready to go More

Serra Kia Trussville is conveniently located and its employees are always helpful and friendly. We were happy to learn about its Saturday walk-in option for oil changes. employees are always helpful and friendly. We were happy to learn about its Saturday walk-in option for oil changes. More

Not satisfied. .problem not solved after diagnosis and repair..noise on acceleration ..burning odor @ times.. must keep check on oil levels frequently..My Kia sick, .problem not solved after diagnosis and repair..noise on acceleration ..burning odor @ times.. must keep check on oil levels frequently..My Kia sick, lm sick More

Easy to set up appointment and excellent service. I went there for first time service so everything was free. I will be back for another service I went there for first time service so everything was free. I will be back for another service More

Very easy process. Loved our salesperson and the car. Information given was different from person to person and different than the sticker info. Loved our salesperson and the car. Information given was different from person to person and different than the sticker info. More

I like this dealership. They made sure I left with a car no matter what so I definitely will be back once I pay off this car. All the inventory they have is lovely and if They made sure I left with a car no matter what so I definitely will be back once I pay off this car. All the inventory they have is lovely and if they didn’t have it they were proactive in listening to what I wanted out of a car and making sure they found something that was similar or better than the car I originally came in there for. More

Fast and friendly They were on time and as always friendly. They were on time and as always friendly. Always a good experience! friendly. They were on time and as always friendly. Always a good experience! More

I'm grateful that I got a new engine. There was a recall on my 2015 Kia soul and it took Kia two months to do it while I paid for a rental car waiting. There was a recall on my 2015 Kia soul and it took Kia two months to do it while I paid for a rental car waiting. More