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Serra Trussville Kia

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.4
2,378 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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5009 Brookes Crossing Blvd

Birmingham, AL

35235

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Showing 2,378 reviews

February 04, 2024

Overall great experience Great experience. Will recommend. Great customer service. Very nice communicated everything with me step by step More

by ms.ktoney27
Recommend Dealer
Yes
Employees Worked With
Daniel Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Hall
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February 04, 2024

Great Service Greg Did a great Job very friendly and knows what he is talking about More

by dalesewell5
Recommend Dealer
Yes
Employees Worked With
Abdul Mughal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul Mughal
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February 03, 2024

Very professional and friendly Took the time to make sure my Kia Optima was fixed run with no problems or issues. More

by geslater.817
Recommend Dealer
Yes
Employees Worked With
Darren Adams
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February 03, 2024

Pleasant environment Waiting area is nice, everyone is attentive to you while you are there More

by sting3777
Recommend Dealer
Yes
Employees Worked With
Service manager and customer service lady
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February 03, 2024

Staff are very friendly and nice. Knowledgeable about my car. Told me I had 2 recalls that I was unaware of. Offered to wash my car. Overall a great experience. More

by ursdnurse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
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February 03, 2024

They were nice and very knowledgeable and a pleasure to work with My salesman was very adamant on finding the vehicle that fits me More

by mrodisj
Recommend Dealer
Yes
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February 01, 2024

Had a great experience at the dealership it went very smoothly and we were very informed about every aspect of the process More

by bobbyreeves94
Recommend Dealer
Yes
Employees Worked With
Rashad
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February 01, 2024

Chad is an excellent and salesman. He was very patient and helped me find the perfect vehicle. He needs to be salesman of the month. More

by brendenflannigan
Recommend Dealer
Yes
Employees Worked With
Abdul Mughal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul Mughal
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February 01, 2024

It was an amazing experience! It was an amazing experience! My sales representative was extremely professional! More

by hardwicktameka
Recommend Dealer
Yes
Employees Worked With
Greg Nims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Nims
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January 31, 2024

I had an easy experience with Kia getting my car maintenance done. It was a pleasant experience, quick and thorough and everyone I encountered was very professional. More

by gilliantenn761
Recommend Dealer
Yes
Employees Worked With
Brett McBurnett
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