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Serra Trussville Kia

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.4
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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5009 Brookes Crossing Blvd

Birmingham, AL

35235

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Showing 2,379 reviews

February 08, 2024

The service for my last 3 to 4 service intervals has been very terrible . From the people at the desk, charging for a rotation car didn't get. I got reimbursed but had to waste more time, traveling back to g More

by steelmanmelissa
Recommend Dealer
No
Employees Worked With
Dk
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February 08, 2024

I had a great experience! I got to drive home in a car that I love! Matt, helped me and was very nice throughout the whole process. More

by Cassidyhocutt07
Recommend Dealer
Yes
Employees Worked With
Matt
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February 08, 2024

Always a great experience here! They even detailed cleaned my car! Always a great experience here! They even detailed cleaned my car! Definitely will continue to have my car service More

by Logan5141
Recommend Dealer
Yes
Employees Worked With
Ionna
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February 08, 2024

Fast, Friendly, and informative Everything was seamless, from the online scheduling to the pickup. Everyone I interacted with was friendly and helpful More

by nora.kleckner
Recommend Dealer
Yes
Employees Worked With
Colin
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February 07, 2024

Looking for a certain vehicle and they made a deal work. I am very satisfied. More

by m_r_west1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhashard Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 07, 2024

My experience was awesome beyond/ above. Daniel Hall was my salesman and he was very consider with my needs.He went the extra miles in assisting myself and my husband. More

by tt066207
Recommend Dealer
Yes
Employees Worked With
Daniel Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Hall
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February 06, 2024

Upon arrival everyone greeted me. I did not have to wait to long to be assisted and the complete process was easy. More

by natalia.rivera39
Recommend Dealer
Yes
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February 06, 2024

Excellent service and friendly staff Timely and efficient of the services I needed. And provided great costs! More

by Jenc2747
Recommend Dealer
Yes
Employees Worked With
Ben Evans
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February 06, 2024

It was a professional experience where the dealership did a good job getting me the best deal they could. More

by johnwashmore
Recommend Dealer
Yes
Employees Worked With
Caleb
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February 05, 2024

They found the model we were after at another dealership and got it for us very quickly. We were happy with everyone involved with sale More

by abidrew51955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Mughal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad wood, sales
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