Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Trussville Kia
Birmingham, AL
2,378 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,378 reviews
February 08, 2024
I had a great experience! I got to drive home in a car that I love! Matt, helped me and was very nice throughout the whole process. I got to drive home in a car that I love! Matt, helped me and was very nice throughout the whole process. More
by Cassidyhocutt07
Verified CustomerEmployees Worked With
Matt
February 08, 2024
Always a great experience here! They even detailed cleaned my car! Always a great experience here! They even detailed cleaned my car! Definitely will continue to have my car service They even detailed cleaned my car! Always a great experience here! They even detailed cleaned my car! Definitely will continue to have my car serviced here! More
by Logan5141
Employees Worked With
Ionna
February 08, 2024
Fast, Friendly, and informative Everything was seamless, from the online scheduling to the pickup. Everyone I interacted with was friendly and helpful from the online scheduling to the pickup. Everyone I interacted with was friendly and helpful More
by nora.kleckner
Employees Worked With
Colin
February 07, 2024
Looking for a certain vehicle and they made a deal work. I am very satisfied. I am very satisfied. More
by m_r_west1977
Employees Worked With
February 07, 2024
My experience was awesome beyond/ above. Daniel Hall was my salesman and he was very consider with my needs.He went the extra miles in assisting myself and my husband. Daniel Hall was my salesman and he was very consider with my needs.He went the extra miles in assisting myself and my husband. More
by tt066207
February 05, 2024
They found the model we were after at another dealership and got it for us very quickly. We were happy with everyone involved with sale and got it for us very quickly. We were happy with everyone involved with sale More
by abidrew51955
