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Serra Trussville Kia

Birmingham, AL

4.4
2,378 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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5009 Brookes Crossing Blvd

Birmingham, AL

35235

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Showing 2,378 reviews

November 01, 2018

Oil change time Always have a great experience when I go in for service. Jessica and the team take great care of my car plus they're fairly quick about getting you in More

by wllmsclay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Graham
November 01, 2018

Amazing Great experience. Everyone were beyond nice. Service was quick and they even cleaned my dash. The waiting area was stocked with coffee, snacks, comfo More

by angie_roberson
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Price
Recommend Dealer
Yes
Employees Worked With
Kayla Cunningham
October 31, 2018

AWESOME Everyone was great. They checked on everything I was concerned about. I will most definitely go back if I have any problems with my car . More

by Lilkeshiadavis2
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Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance, Jessica Graham
October 31, 2018

Excellent service experience. The reason why I gave it a 5 star rating, because the young man in the service department is very helpful, very kind and very informative. but he alwa More

by gregoryorobinson812
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
October 31, 2018

Excellent customer Service!! From Sales to Service Very satisfied with my purchase, Bronson was very professional, Dealership was top notch. They went beyond to make sure I was 100% satisfied and happy More

by JESSICAJAXON1
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Quality Of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Lisa Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance, Jessica Graham, Lee Feiden, Bronson Honeycutt
October 31, 2018

Customer Service Beyond All Expectations!! The whole car buying process this time around was a breeze! The staff went above and beyond to get me the best APR and price they could possible get. More

by Vbnobles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Feiden, Bronson Honeycutt
October 31, 2018

Outstanding Customer Service Bronson made my car buying experience more pleasant than any other dealership would have! If you need to buy a vehicle, I highly recommend this dealer More

by GreenBay5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Feiden, Bronson Honeycutt
October 25, 2018

Great Service A wile back I had my car worked on Jessica was so nice great at doing all the things she was busy I stuck my head in the door was the service manager More

by War Eagle 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Margetts, Jessica Graham
October 24, 2018

Best car buying experience! John Gray and Lee Feiden were a pleasure to work with! They truly made the car buying experience a breeze. I will not waste my time again in the futur More

by jonesc85160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Feiden, John Gray
October 24, 2018

Incredible! I have never purchased a car before from a dealership and I will just say that I am so pleased that I went with Serra Kia. John was so nice and helpf More

by Meggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gray
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