Serra Trussville Kia

Kia Soul Salesperson needs more training. Should show the things the vehicle can perform, know correct mpg when asked,. Although I appreciate the help, I thin Salesperson needs more training. Should show the things the vehicle can perform, know correct mpg when asked,. Although I appreciate the help, I think when told there were only 2 vehicles I could look at, I should have walked away. More

Pleasant. Everyone in the service had a pleasant attitude. We were greeted with a smile and we were informed about everything that was going on with the vehicle Everyone in the service had a pleasant attitude. We were greeted with a smile and we were informed about everything that was going on with the vehicle. More

Recall service The people there were fantastic. They performed all of the recall work and I received a free oil change. They also gave me a list of things I need to The people there were fantastic. They performed all of the recall work and I received a free oil change. They also gave me a list of things I need to have done and did not push those services on me. I was very pleased with the service. More

Best Kia service in Birmingham area Got 40000 mile service on my 2016 Soul. Changed oil and filter, checked cabin and air filters. (not needed yet. Awesome honesty! Checked front and Got 40000 mile service on my 2016 Soul. Changed oil and filter, checked cabin and air filters. (not needed yet. Awesome honesty! Checked front and rear brakes. Not needed yet. Awesome honesty again! Rotated tires and provided loaner car- a brand new Soul Turbo. My neighbor drove 50 miles for this service, I only drove 30 miles. Well worth the drive! More

recommending service kia trussville The Service techs at from desk check in are so nice and respectful of you. Was a very pleasant experience everytime I go ther. I make the trip from ra The Service techs at from desk check in are so nice and respectful of you. Was a very pleasant experience everytime I go ther. I make the trip from rainbow city there for service. More

Fast and Straight forward and focus Very fast/kind and nice personalities very friendly and mad everything simple easy fats and understandable and made my mood very happy and the comunic Very fast/kind and nice personalities very friendly and mad everything simple easy fats and understandable and made my mood very happy and the comunication is great More

Excellent and Superb Quality I really appreciated the diagnostics test Kia ran through for my Hyundai Santa Fe! I had mentioned my history in trying to get the repairs fixed, and I really appreciated the diagnostics test Kia ran through for my Hyundai Santa Fe! I had mentioned my history in trying to get the repairs fixed, and they were quick to figure out what the issues were. I was sad that I wasn't able to get my repairs taken care of with them because of time constraints, but will definitely use Serra Kia in the future! More

Service The Service Tech did an outstanding job informing me of the necessary and optional services. The service rep, Frankie took time to explain the options The Service Tech did an outstanding job informing me of the necessary and optional services. The service rep, Frankie took time to explain the options and how it was an advantage with the services rendered. More

VERY GOOD! All @ dealership go over 100% to help the customer. Have and will recommend dealership..Never thought a KIA was such a GOOD vehicle. I've 24000+ and r All @ dealership go over 100% to help the customer. Have and will recommend dealership..Never thought a KIA was such a GOOD vehicle. I've 24000+ and runs as if it was brand new. More

No one else could beat their price. I recently shopped the market for a 2019 Kia Forte LXS. I reached out to 11 Kia dealerships in Alabama, requesting their best out-the-door price (incl I recently shopped the market for a 2019 Kia Forte LXS. I reached out to 11 Kia dealerships in Alabama, requesting their best out-the-door price (including all fees and taxes). Of the 11 dealerships, none of them could beat Serra Trussville Kia's final price. Additionally, they included some initiatives that were not included in the other dealerships' offers. I received a fair value for my trade-in, and am very satisfied with the experience. Kayla was a very friendly and helpful salesperson, and Lee was great at understanding my cost goals and feature requests. Since they understood that my ultimate concern was cost-saving, I was not pressured into purchasing any unnecessary add-ons. Since this is one of the primary complaints about the car-buying experience, I was relieved to skip this step. I would recommend this dealership to friends, and would happily purchase another vehicle from them myself. More