Serra Trussville Kia

Excellent service I felt very welcome in the facility. The process was smooth and easy for me and each employee I came in encounter with was very frienldy. I felt very welcome in the facility. The process was smooth and easy for me and each employee I came in encounter with was very frienldy. More

The sales person was very nice and professional. The sales person was very professional and helpful.The sales person worked with me until he got me in a car.He did not stop until the job was done. An The sales person was very professional and helpful.The sales person worked with me until he got me in a car.He did not stop until the job was done. And was very appreciative of the way he took his time working with me. More

Had 1st oil change I gave a 5 star's, the service department was polite, courtesy, My wife said she had to wait for 1 hour but was very polite,and did a great job. I wil I gave a 5 star's, the service department was polite, courtesy, My wife said she had to wait for 1 hour but was very polite,and did a great job. I will use them again on next service. More

Jessica Graham is great! My company has vehicles in and out of service all the time and I've been working with Jessica for several months now on several vehicles. She is very My company has vehicles in and out of service all the time and I've been working with Jessica for several months now on several vehicles. She is very professional and keeps me posted continuously throughout the process. I would recommend any of my work colleagues deal with Jessica when working with Serra Kia in Trussville. More

Had my oil changed and tire rotation On January 11, 2019 I had my oil changed and my tires rotated everyone was as nice as they could me will return for next oil change thank you for grea On January 11, 2019 I had my oil changed and my tires rotated everyone was as nice as they could me will return for next oil change thank you for great service. More

Top notch dealership and wonderful employees! I would recommend this dealership to anyone searching for a vehicle. The facility is top notch and the employees are friendly. The sales manager was h I would recommend this dealership to anyone searching for a vehicle. The facility is top notch and the employees are friendly. The sales manager was hilarious and made the process fun! More

My Experience with Kayla Cunningham Kayla made this experience a breeze. She explained everything perfectly and made sure I had everything I needed. Serra Kia (Trussville) will be the ON Kayla made this experience a breeze. She explained everything perfectly and made sure I had everything I needed. Serra Kia (Trussville) will be the ONLY place I go for my future vehicle needs/wants! More

My purchase experience Mrs. Cunningham was very knowledgeable and patient with the process of purchasing my vehicle. I didn’t expect to purchase a vehicle but was presently Mrs. Cunningham was very knowledgeable and patient with the process of purchasing my vehicle. I didn’t expect to purchase a vehicle but was presently surprise of the inventory and so I did. More

Service Everyone was friendly and informative and gave me excellent service. The wait wasn't long and everyone was very helpful. I will recommend this dealer Everyone was friendly and informative and gave me excellent service. The wait wasn't long and everyone was very helpful. I will recommend this dealership to others. More

Again another + experience Again, I called last minute & was able to get same day time to come in and get an oil change. Jessica remains a professional in providing customer Again, I called last minute & was able to get same day time to come in and get an oil change. Jessica remains a professional in providing customer service. I was in and out in just over an hour ...appreciated that greatly. BTW, thanks for adding the hot chocolate & tea for those of us that don't drink coffee...on a cold windy day that is a winner. More