Serra Trussville Kia

Recall Friendly fast service. Will bring my other Kia vehicles here for service. Used to go elsewhere but not anymore. Thanks for the great service, made it Friendly fast service. Will bring my other Kia vehicles here for service. Used to go elsewhere but not anymore. Thanks for the great service, made it easy on me. More

Excellent Service I drive around 45 min to get here since my local dealer (Riverchase) sucks. My only complaint is that the card reader went out so I had to go to an A I drive around 45 min to get here since my local dealer (Riverchase) sucks. My only complaint is that the card reader went out so I had to go to an ATM down the street, which wasn't really their fault. Frankie was cool too. Will definitely be back. More

Service Action repair My experience with Serra Kia was wonderful. Frankie Vance was very nice and knowledgeable about my car issues. He explained what needed to be done t My experience with Serra Kia was wonderful. Frankie Vance was very nice and knowledgeable about my car issues. He explained what needed to be done to my vehicle in a way that I understood. He offered complimentary coffee and water. When I got my car back he was right there to expand to fix. He offered and genuine smile and excellent customer service! More

Never ever go this dealership what’s so ever this location Rediculous customers service once you buy the car after they don’t care about you at all. They wash my car and I seen scratched all over the body Rediculous customers service once you buy the car after they don’t care about you at all. They wash my car and I seen scratched all over the body More

Timely and thorough service Very speedy and very thorough service as always. Super courteous and helpful. It's why I come back again for service at this location every time. Very speedy and very thorough service as always. Super courteous and helpful. It's why I come back again for service at this location every time. More

Very professional atmosphere customer service greeted you upon arrival. Service was complete in a timely manner would recommend this service center to anyone Great job atmosphere customer service greeted you upon arrival. Service was complete in a timely manner would recommend this service center to anyone Great job guys!!!! More

Kia recalls Excellent service from Frankie in the service center. Handled all of my service needs and did so with a smile. Will be going back again to see Fran Excellent service from Frankie in the service center. Handled all of my service needs and did so with a smile. Will be going back again to see Frankie and Jessica More

Outstanding job The guys and ladies in the service dept area outstanding group of people they work hard to get you in and out in a timely manner The guys and ladies in the service dept area outstanding group of people they work hard to get you in and out in a timely manner More

Overall experience was great! Friendly staff and great service! I would highly recommend Serra Kia! Keep up the superb work! It has been a pleasure doing business with you all. Friendly staff and great service! I would highly recommend Serra Kia! Keep up the superb work! It has been a pleasure doing business with you all. More

I loved it The process was quick and the price was realistic. I appreciate the time the managers took time to assess every situation. I really enjoyed it. The process was quick and the price was realistic. I appreciate the time the managers took time to assess every situation. I really enjoyed it. More