Serra Trussville Kia

Very personal and friendly Showed me the waiting area and offered me a drink etc. Kept me informed about what was going on with my vehicle and how long it would take. Showed me the waiting area and offered me a drink etc. Kept me informed about what was going on with my vehicle and how long it would take. More

recalls This was my first experience with Trussville Kia, and I was pleasantly surprised how I was treated by everybody,especial Frankie Vance ,so nice. Thank This was my first experience with Trussville Kia, and I was pleasantly surprised how I was treated by everybody,especial Frankie Vance ,so nice. Thanks More

Great service! James was so helpful and patient with us as it was our first time buying. He worked hard to make sure we could get the best deal possible and was very James was so helpful and patient with us as it was our first time buying. He worked hard to make sure we could get the best deal possible and was very knowledgable. More

Kia Trussville This dealership was willing to work with me to get me the car I wanted. I Highly recommend this location. I love my new kia! This dealership was willing to work with me to get me the car I wanted. I Highly recommend this location. I love my new kia! More

Excellent sales and service Very friendly and knowledgeable. When I went into kia trussville I would have never believed I would have walked out with a kia soul. A truly amazin Very friendly and knowledgeable. When I went into kia trussville I would have never believed I would have walked out with a kia soul. A truly amazing automobile. Thank you! More

Great My buying experience was great I love my new car! Kayla was knowledgeable and very helpful I couldn't ask for a better sales person! My buying experience was great I love my new car! Kayla was knowledgeable and very helpful I couldn't ask for a better sales person! More

Alarm work I walked right in, got a good quote and the worked was quick and I got good time to meet my deadlines. Price was slightly higher than desired. Worth i I walked right in, got a good quote and the worked was quick and I got good time to meet my deadlines. Price was slightly higher than desired. Worth it. More

Speaking my thought about how car dealer mistreat a person I was very unhappy about finding out after 3 months that I need a new battery which would cost 395.00 I feel that the service dept that service the ca I was very unhappy about finding out after 3 months that I need a new battery which would cost 395.00 I feel that the service dept that service the car before I buy the car. They should have to replace the battery before it was sold. Also, the rate of interest on my loan was 19 % but I understand my credit was not very good but, they called the program a fresh start. Taking advantage of a person that was having a hard time in life. More

Great Experience I was able to get a great deal on a brand new Kia Sorento from the amazing people at Serra Kia in Trussville. They worked with me to get me the best r I was able to get a great deal on a brand new Kia Sorento from the amazing people at Serra Kia in Trussville. They worked with me to get me the best rate possible and to get my payments down to where I was more comfortable. They were also able to take my old car for a great price. The process was very easy, there was not a lot of waiting around, and everybody was extremely pleasant and understanding of my situation. Both Bronson and I believe Luke were very personable and made the experience very pleasant and did not make me feel like they were trying to rush me out like at other car dealerships.I definitely recommend them! More

great service The Kia Store in trussville had great service. All the associates were welcoming and friendly and helpful. Jessica got me a discount on my service and The Kia Store in trussville had great service. All the associates were welcoming and friendly and helpful. Jessica got me a discount on my service and was super great to work with. Ill be back! More