Serra Trussville Kia

First service check up Showed up unannounced and Frankie had me in and out in less than 30 minutes. Awesome. Made my day and would recommend for sure.Great. Showed up unannounced and Frankie had me in and out in less than 30 minutes. Awesome. Made my day and would recommend for sure.Great. More

Excellent vehicle purchasing experience. I am very pleased with the overall experience of buying a car from Serra Kia of Trussville. Super team effort with all employees involved with my sel I am very pleased with the overall experience of buying a car from Serra Kia of Trussville. Super team effort with all employees involved with my selection. More

Excellent, professional Everyone of the employees at Serra Kia Trussville was friendly and professional. My salesperson, Isaiah Grayson was more than accommodating helping me Everyone of the employees at Serra Kia Trussville was friendly and professional. My salesperson, Isaiah Grayson was more than accommodating helping me with the purchase of the exact car I wanted. He even took his time to get the car that I wanted where I would not have to wait for delivery. All other dealerships could learn from Serra Kia Trussville and all other salespeople, in any field could learn how to treat and help a customer from Isaiah. Rodger Bailey More

Everyone is always nice to us. We love the good service and all the staff that we see are nice and always smiling at us. And we like the free coffee and internet there while we wait We love the good service and all the staff that we see are nice and always smiling at us. And we like the free coffee and internet there while we wait. More

Excellent service I needed an oil change and tires rotated. So after running some errands I stopped by Kia in Trussville. The young man got my information and worked I needed an oil change and tires rotated. So after running some errands I stopped by Kia in Trussville. The young man got my information and worked me in. He was friendly and professional. Gave me a price upfront. No surprises. More

Great The people that work at Kia trussville are great !!! I have no complaints !!! I’ve always been greeted when I arrive and asked if there’s anything the The people that work at Kia trussville are great !!! I have no complaints !!! I’ve always been greeted when I arrive and asked if there’s anything they can do while I wait !! They offer drinks and snacks !!! Great staff More

Friendly, Caring and Short Wait Service Frankie Vance is always professional and an excellent representative of how customer service should be! Always polite and caring with customer wants Frankie Vance is always professional and an excellent representative of how customer service should be! Always polite and caring with customer wants and any needs! More

Best Kia dealer in Birmingham! This is how its done folks. Serra Trussville Kia repaired an issue on my wife's Sportage SX that was caused by an improper repair at another Kia dealer. They had it diagnosed and Serra Trussville Kia repaired an issue on my wife's Sportage SX that was caused by an improper repair at another Kia dealer. They had it diagnosed and repaired in about 30 minutes. The service department employees and repair technicians were very skilled, professional and courteous. They worked as a team to make sure I understood what the problem was, how the problem happened and what they were going to do to correct it. I also got a few quotes on a new set of tires for the Sportage while there, and found that their prices matched or beat many online retailers. All in all, I am highly satisfied with my experience. Trussville Kia turned a frustrating situation into a pleasant ordeal and helped me to regain trust in dealership service. I will not be taking my vehicles anywhere but Trussville Kia for service. Thanks again guys, you are much appreciated! More

Awesome servcie From the time I called until I got my car back Jessica made sure I was informed and aware of the progress and any issues. She was ready with a loaner From the time I called until I got my car back Jessica made sure I was informed and aware of the progress and any issues. She was ready with a loaner car in case of issues when I picked up. Very professional and caring! I will be back. I have been a Kia customer for a while and dealt with other dealers, this one is the BEST! More

They very and helpful They were very nice considerate an helping me fining the right v vehicle I was looking for ,I would recommend anyone I. know to Sarra Kav an Trussvil They were very nice considerate an helping me fining the right v vehicle I was looking for ,I would recommend anyone I. know to Sarra Kav an Trussville Ala if they looking for new vehicle are use vehicle call Kayla are Thomas More