Serra Trussville Kia

15K service Great service, thank you all for your hard work and dedication. I dropped my car off early because of work and they were able to get me done in a time Great service, thank you all for your hard work and dedication. I dropped my car off early because of work and they were able to get me done in a timely manner, actually done a little after my appointment time and I was very pleased More

Very friendly and helpful We contacted all three Kia dealers in our local area, but ultimately Serra Trussville was the one that was able to check off all the boxes when it cam We contacted all three Kia dealers in our local area, but ultimately Serra Trussville was the one that was able to check off all the boxes when it came to needs and wants, both financially and for the vehicle. Nate was extremely friendly and very understanding of what we were looking for. Our budget was tight and he was able to get the numbers right for us! We will definitely shop here again. More

Friendly,Courtesy,Greet you on the spot, Keep you informed Because they are awesome!! Help with the solution of my vehicle!! They show you the waiting area , provide with free condiments and coffee/ bottle w Because they are awesome!! Help with the solution of my vehicle!! They show you the waiting area , provide with free condiments and coffee/ bottle water. When they walk by, they acknowledge your presence. More

Good Customer service Overall solid customer service. Did have to haggle with the sales representative for an extended period of time (almost 2 hours). Other than that they Overall solid customer service. Did have to haggle with the sales representative for an extended period of time (almost 2 hours). Other than that they came extremely close to where we wanted our payments to be and once the the negotiations were finally over only too 45 mins to sign the paperwork. More

Always great service I took my car in for an oil change last week. My service department experience is always great! The work is always done in a timely manner, the staff I took my car in for an oil change last week. My service department experience is always great! The work is always done in a timely manner, the staff is always friendly and they are great about giving you updates on the work. More

Great Experience! Raychel is great! Go see her! Very friendly staff... She heard my concerns/needs/desires & went out of her way to cater to them! She related to me & m Raychel is great! Go see her! Very friendly staff... She heard my concerns/needs/desires & went out of her way to cater to them! She related to me & my family & she helped me through the entire process. As a first time buyer, young & out of college she made buying my first car a really great experience. Never got an attitude, or got rude. Patient & personable. Some of the best customer service from her. Shop with Raychel Odom at Serra Kia of Trussville! More

Attentive service employees and nice waiting area This is a new and clean dealership that’s working hard to attract customers for service. There are snacks with cold water and coffee, WiFi, and a vari This is a new and clean dealership that’s working hard to attract customers for service. There are snacks with cold water and coffee, WiFi, and a variety of seating areas for customers. Frankie Vance is so friendly and considerate. More

Great as always I always have great service! Frankie goes out his way to make sure you understand all of your needs and services rendered! I will continue to use thi I always have great service! Frankie goes out his way to make sure you understand all of your needs and services rendered! I will continue to use this dealership for all of my needs. More

Awesome!! They have such great customer service! Place is always clean. They always clean my dash board and my windshield. And they have coffee and snacks for y They have such great customer service! Place is always clean. They always clean my dash board and my windshield. And they have coffee and snacks for your wait. Love it here, wouldn't go anywhere else. More

My review I am very impressed with the service received. I would recommend this dealship to anyone. In the future I plan to purchase another vechile.from this c I am very impressed with the service received. I would recommend this dealship to anyone. In the future I plan to purchase another vechile.from this car lot. More