Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Trussville Kia
Birmingham, AL
2,378 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,378 reviews
March 03, 2024
Great . Very quick with the process. Made the process not so stressful Smooth process Very quick with the process. Made the process not so stressful Smooth process More
by Kpjpx2
Verified Customer
March 02, 2024
Great work and was out of there fast! Great work and done in a timely manner. I always go to the trussville location to get my service needs. Always recommend them! Great work and done in a timely manner. I always go to the trussville location to get my service needs. Always recommend them! More
by mirwin85819
March 02, 2024
Your automotive team help me with deciding on servicing my vehicle in a timely manner. Inform me the estimated time of completion. Professional friendly associates willingness to help me with my need is pr my vehicle in a timely manner. Inform me the estimated time of completion. Professional friendly associates willingness to help me with my need is priceless. More
by CBELLMOE41
Employees Worked With
I didn't get the guy name very helpful
March 01, 2024
It was a great experience. All of my needs were met. It was a great experience. All of my needs and wants were met. Will be visiting again. All of my needs were met. It was a great experience. All of my needs and wants were met. Will be visiting again. More
by Asya Beckley
March 01, 2024
Working with the service department was easy and every one was professional. I also appreciated the way the staff communicated with me. Antoine (hope I spelled that correctly) customer service was excelle one was professional. I also appreciated the way the staff communicated with me. Antoine (hope I spelled that correctly) customer service was excellent! More
by prettyday83
Employees Worked With
Antoine
March 01, 2024
Dealership was peacefully pleasant and I didn't feel pressured to do or buy anything. Mr. Greg Nims was placed on this earth to sell cars and to deal with people like me in that moment of life. pressured to do or buy anything. Mr. Greg Nims was placed on this earth to sell cars and to deal with people like me in that moment of life. More
by eddie_thomas72
February 29, 2024
Very nice and professional And was able to make a deal even with my not so good credit even with my not so good credit More
by nesiasager
Employees Worked With
