Serra Trussville Kia

recall campaign My visit was short, sweet and the point. No BS, no delays. They accepted my car even though I was 30 minutes early without any problem. They managed t My visit was short, sweet and the point. No BS, no delays. They accepted my car even though I was 30 minutes early without any problem. They managed to complete three recall items ( I was unaware of two of them) in just over an hour. It was a good visit. More

Top Rate Service I received the service I was promised and it did not take all day. Friendly and courteous staff. I was kept updated of what was going on with my vehi I received the service I was promised and it did not take all day. Friendly and courteous staff. I was kept updated of what was going on with my vehicle. More

Great We were very happy with the service from the moment we entered the doors and bought a car. Great price and customer service. Very happy. We were very happy with the service from the moment we entered the doors and bought a car. Great price and customer service. Very happy. More

Greati I heard an odd sound in my car. I took it to kia twice, and while they never heard the sound they were very accommodating and tried their best to work I heard an odd sound in my car. I took it to kia twice, and while they never heard the sound they were very accommodating and tried their best to work around my schedule to figure out the problem. They went out of the way to help me. The waiting area for servicing was also very nice and well stocked. Awesome experience! More

Great service The service I received was beyond what you could expect from a service department. I’ve had maintenance done at other Kia Service Centers and had terr The service I received was beyond what you could expect from a service department. I’ve had maintenance done at other Kia Service Centers and had terrible service as well as items stolen out of my car. Not at Trussville Kia! They made sure I had everything needed, greeted me at my car, and went over everything that was done with my car. Will always go there when needed! More

Oil change Went good & was on time. Frankie was very nice & new what he was doing he is very concerned about making the customer feel good& taken care of! Went good & was on time. Frankie was very nice & new what he was doing he is very concerned about making the customer feel good& taken care of! More

Great experience! I went to many dealers and they pre judged me based on my credit score. Got my hopes up for a car I couldn’t afford. Isaiah did a great job working de I went to many dealers and they pre judged me based on my credit score. Got my hopes up for a car I couldn’t afford. Isaiah did a great job working deals with me. He treated me with respect and got me in a great car! More

Friendly service I have been overall pretty pleased with having my Kia Rio serviced at Serra Kia in Trussville. I appreciate the clean and well-lit waiting foyer with I have been overall pretty pleased with having my Kia Rio serviced at Serra Kia in Trussville. I appreciate the clean and well-lit waiting foyer with snacks and drinks, as well as the prompt and courteous customer service I have always received. More

Recall Excellent,& very friendly.Well kept informed on what was being done. Done the job in a very timely manner.Great service with everything done right. Excellent,& very friendly.Well kept informed on what was being done. Done the job in a very timely manner.Great service with everything done right. More

Friendy, knowledgable, and excellent service The staff was friendly and very knowledgeable of there vehicles. They made the process of getting another vehicle easy. I have already recommended Ser The staff was friendly and very knowledgeable of there vehicles. They made the process of getting another vehicle easy. I have already recommended Serra Kia to some of my co workers and friends. Job well done. I m very please with my experience. More