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Serra Trussville Kia

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.4
2,378 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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5009 Brookes Crossing Blvd

Birmingham, AL

35235

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Showing 2,378 reviews

March 09, 2024

Very good Service has always been good and they work you in ! The ladies in the inside office behind waiting room are great ?? My salesman is wonderful! More

by miraclesofval
Recommend Dealer
Yes
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March 09, 2024

Awful, terrible, the worst car buying experience I've ever had. They are the worst dealership More

by vannstacy081
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Hall
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March 09, 2024

My issue with the service occurred after I got home. Four screws were on the floor of the front passenger side. I called the service department and was told that I had to come and wait to be serviced be More

by stevedunlapthebarber
Recommend Dealer
No
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March 09, 2024

Great, fix my issues. Did not charge me anymore than needed. Helpful, and informative Assertive More

by gruvermatthew
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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March 08, 2024

Efficient, professional and very nice. The lady that I dealt with in the beginning of my visit was so get helpful. More

by gaultman1
Recommend Dealer
Yes
Employees Worked With
I I believe it was lyonna brown
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March 06, 2024

Black dude deserve salesman of the year. He informed and was great give him a raise. We need it its not easy to be black and a man in America. More

by bw081506
Recommend Dealer
Yes
Employees Worked With
Idk black dude
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March 05, 2024

Everyone was real welcoming and dedicated. It was a great experience I wanna say a special Thank you to my salesman Daniel More

by pernithea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Hall
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March 05, 2024

Service was good everyone nice Check in was got waited on right away and did not have to wait long More

by alewis291
Purchase Time
Recommend Dealer
Yes
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March 04, 2024

Brake problems and still have them The brakes are making the same noise that they were when I brought them in and dropped $350 and still problems More

by swarnick55
Recommend Dealer
No
Employees Worked With
Service Department
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March 04, 2024

Unprofessional, awful The communication was the worst I've ever experienced at a car garage. Trash More

by willietaylor36502
Recommend Dealer
No
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