Serra Trussville Kia

WONDERFUL SERVICE! I brought my kia soul into service as a new customer. I called in first to get a price quote and the price difference was astounding. Riverchase wante I brought my kia soul into service as a new customer. I called in first to get a price quote and the price difference was astounding. Riverchase wanted to charge me way more for the work performed. I have had horrible customer service at other dealerships so my expectations were not high at all. Frankie was amazing, kept me updated and had my car finished before I asked for it back. I will definitely be coming back! More

My experience is ALWAYS a wonderful one at Serra Trussville! Frankie was very helpful and thorough in describing the future maintenance that I would need for my vehicle. The snacks were a hit with my grandaugth Frankie was very helpful and thorough in describing the future maintenance that I would need for my vehicle. The snacks were a hit with my grandaugther! More

Great people!! Great people doing a great job!!! Easy to talk to and listened to what I was looking for in a car. No long wait for buying a car. Great people doing a great job!!! Easy to talk to and listened to what I was looking for in a car. No long wait for buying a car. More

Excellent Service I've been to other dealerships for service prior to using this dealership. This location is a little further of a drive from my house, but it is well I've been to other dealerships for service prior to using this dealership. This location is a little further of a drive from my house, but it is well worth it! Hands down the best customer service I have experienced. Everyone is polite and they do their job well. They keep you updated on the progress and they make sure your time is not wasted. More

great team great sales team one of best car dealership in Alabama. my brother bought me up from Tuscaloosa. As he stated the sale staff was great. great sales team one of best car dealership in Alabama. my brother bought me up from Tuscaloosa. As he stated the sale staff was great. More

Friendly staff Friendly. Took less time than expected. The service rep took time to make sure I was comfortable and returned vehicle after doing extras like cleaning Friendly. Took less time than expected. The service rep took time to make sure I was comfortable and returned vehicle after doing extras like cleaning the windshield and wiping down the dash. More

Kind and communicative Frankie was welcoming and clear in communicating about my car's needs. I was offered snacks, drinks, and transportation if needed. Frankie took me to Frankie was welcoming and clear in communicating about my car's needs. I was offered snacks, drinks, and transportation if needed. Frankie took me to look at some issues with the service crew so I could look at the work and discuss options. Very thankful that everyone was thorough but also aware of customers budgets and needs. More

Frankie Vance was terrific. Very helpful Frankie Vance offered water, coffee, snacks. I got a loaner car and he help out with that too. I woiuld definately come back to KIA Trussville. Frankie Vance offered water, coffee, snacks. I got a loaner car and he help out with that too. I woiuld definately come back to KIA Trussville. More

Don’t waste your time going anywhere else! I came in having done my research and knowing what I wanted and what I could pay. I left with exactly what I wanted...vehicle and payment wise. There I came in having done my research and knowing what I wanted and what I could pay. I left with exactly what I wanted...vehicle and payment wise. There was no haggling, no waiting and absolutely no pressure. I love my new Kia Niro S Touring and Love Serra Kia of Trussville’s Lifetime Powertrain Warranty! Wow! Bill was the sales associate and was very knowledgeable about the car and all of its fancy features. More

Great service Frankie was a great help. He was making sure I was taken care off throughout my wait. I recommend going to Serra Kia of Trussville Frankie was a great help. He was making sure I was taken care off throughout my wait. I recommend going to Serra Kia of Trussville More