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Serra Trussville Kia

Birmingham, AL

4.4
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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5009 Brookes Crossing Blvd

Birmingham, AL

35235

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Showing 2,379 reviews

August 29, 2019

Quick no hassle very reasonable! I’ve been to a few dealerships, and none like this one. Very friendly. Quick no hassle very reasonable! I will definitely recommend it to my friend More

by ernie0498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2019

Friendly and fast Very Good service ,would recommend to any one,because we really liked the service . We will let our family know how good are service was More

by Ja695230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
August 27, 2019

Quality service Called last minute to get an oil change appointment & was able to be fit in. Frank met me at the portico & immediately received my vehicle. We d More

by gnke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
August 27, 2019

Nice, no pressure. We had a pleasant experience with Isaiah. He was patient with us. He worked on a solution to make the car more appealing to us. More

by bnanez07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : , Brenton Bush
August 27, 2019

Great service The service was great, I love how they worked with me and went that extra mile to make sure that I had all that I needed More

by andreedwards385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name but he was tall long wavy hair and very young, Frankie Vance
August 26, 2019

Great staff helpful I needed a pick me up and they help me get there good service nice people great experience they put a smile back on my face thank you. More

by Beezy1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2019

Great service I filled out a loan application online. My credit isn't the best so I was a little nervous about everything. I was contacted quickly to set up an appo More

by awaters1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Mckay,
August 22, 2019

Great! It came time for to get and oil change for my 2019 Kia Optima. Since I bought the car New at Serra Kia Trussville, I had a complementary oil change. T More

by Devin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
August 22, 2019

Great customer service The service was excellent, they had my oil changed, filters changed, rotated my tires all in less than an hour. Did an overall inspection of my vehicl More

by dsmith10712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance, Frankie Vance
August 20, 2019

Great Service Frankie always handles my issues quickly and efficiently. The workspace in the waiting area is a great asset and is always well stocked with drinks a More

by Donmillsal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
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