Serra Trussville Kia

Great customer service! My car is serviced her really often. Every time it is you can not beat the customer service. Extremely nice guy (Frankie) that works in front area! He My car is serviced her really often. Every time it is you can not beat the customer service. Extremely nice guy (Frankie) that works in front area! He always has a smile and willing to help! More

Excellent service!!! Serra Trussville Kia went out of their way to help me. I highly recommend their service department and if the need arises again, i will definitely us Serra Trussville Kia went out of their way to help me. I highly recommend their service department and if the need arises again, i will definitely use them. More

Wonderful experience! The staff was very nice and friendly. Frankie Vance was the employee who helped me that day. He let me know everything they were doing with my car and The staff was very nice and friendly. Frankie Vance was the employee who helped me that day. He let me know everything they were doing with my car and he let me know if anything was wrong when they were done. It was a very pleasant experience. More

very prompt, excellent service, comfortable waiting area Frankie was awesome-very accommodating, very thorough. I felt "at home" there-will certainly return. They answered all my questions. He was so very Frankie was awesome-very accommodating, very thorough. I felt "at home" there-will certainly return. They answered all my questions. He was so very kind. More

Great Experience! I Came in with a certain vehicle in mind and bill and Brenton did everything they could to make sure I left as a happy customer! I Came in with a certain vehicle in mind and bill and Brenton did everything they could to make sure I left as a happy customer! More

Awesome experience It´s been the best service I ever had. If you need something fixed for real you got to stop by Serra Trussville. 100% recommended. It´s been the best service I ever had. If you need something fixed for real you got to stop by Serra Trussville. 100% recommended. More

One ofthe best customer service experiences ever! The service started the day before when I got a introduction Email. The next morning I got a call and an appointment. Great! Dalton was AWESOME! The g The service started the day before when I got a introduction Email. The next morning I got a call and an appointment. Great! Dalton was AWESOME! The gentleman that handled all of my finance paperwork was thorough and quick. One of the BEST car buying experiences that I have ever had. Only Stanley Jones who used to work at Serra Toyota a few years ago was better. I will be a return customer. More

HAD A GREAT XPERIENCE FOUND WHAT I WAS LOOKING FOR THEY HELPED ME WITH EVERYHING NO HASSLE HAD BEEN LOOKING FOR A VECHILE I LONG TIME SO I TELL EVERYONE HOW GREAT THE PEO FOUND WHAT I WAS LOOKING FOR THEY HELPED ME WITH EVERYHING NO HASSLE HAD BEEN LOOKING FOR A VECHILE I LONG TIME SO I TELL EVERYONE HOW GREAT THE PEOPLE WEE AND VERY NICE AND COURTEOUS More

Oil Change and tire rotation Great customer service, I received at least three updates in my car while I was waiting and was offered free water/coffee and snacks. i had no issues Great customer service, I received at least three updates in my car while I was waiting and was offered free water/coffee and snacks. i had no issues with my vehicle after servicing. More

Recall The whole experience was great! Friendly service and amazing attitudes. They were very helpful and did not try to push anything extra on me! I had a r The whole experience was great! Friendly service and amazing attitudes. They were very helpful and did not try to push anything extra on me! I had a recall and they fixed it in under 2 hours. My car was clean and well kept under their care. More