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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,379 reviews
March 16, 2024
It was a good experience with fixing my brakes however they never contacted me again about the seatbelt to say they were going to send it back before they did. I think they could have checked that before they never contacted me again about the seatbelt to say they were going to send it back before they did. I think they could have checked that before having to schedule me to sit there again a different day. More
by abbiekirsch1
Verified Customer
March 13, 2024
Extremely knowledgeable. Very polite and helpful. All about the comfort of the customer! Amazing customer service Very polite and helpful. All about the comfort of the customer! Amazing customer service More
by ahorstead12
March 13, 2024
The service was perfect! I was able to drop my car off and I received a call that very same day letting me know that my car was ready! I was able to drop my car off and I received a call that very same day letting me know that my car was ready! More
by tremehandal
Employees Worked With
Antnon (sorry if I misspelled your name)
March 13, 2024
Horrible service entirely I took my car for a oil change and rotors because my car was vibrating. They wanted to charge me $200 to resurface my rotors and my car only had 18,000 miles. I just bought the car and rotors because my car was vibrating. They wanted to charge me $200 to resurface my rotors and my car only had 18,000 miles. I just bought the car 5 months ago. More
by mreyes1994
March 13, 2024
Was told the vehicle had been thoroughly inspected but had not. Cost me thousands in repair had not. Cost me thousands in repair More
by shanehardin7
March 13, 2024
Both Caleb and Matt were very helpful and patient with me. I would recommend shopping at Serra Kia. me. I would recommend shopping at Serra Kia. More
by Tevin
