Back

Serra Trussville Kia

Birmingham, AL

4.4
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
Contact Dealership

5009 Brookes Crossing Blvd

Birmingham, AL

35235

Directions

By Type

Showing 2,379 reviews

October 16, 2019

Most Helpful Dealership in Central AL My car buying process took several weeks and many dealerships. A couple of experiences were less than unsuccessful but unpleasant. The folks at Serra More

by DARRELLNANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenton Bush
October 15, 2019

I purchased a used car and learned it did not have one item that I needed. The salesman quickly found another care that met all my needs at a lower price and a better model than the first car. More

by Melvyn L Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2019

It was a great experience I hadn't bought a vehicle in long time I would buy another vehicle from you guys real professional thanks again! Great atmosphere.ok thanks More

by willesq86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Margetts
October 15, 2019

Vance is the Man for Saturday service Great and prompt service. Frankie was friendly and attentive he would very kind and courtesy personality. I will return for my Sorento service and wil More

by Curry2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
October 12, 2019

Really appreciate Frankie! I had a long list of things to fix and service. Frankie got my price down and helped me a lot. He was a great communicator and I appreciated that. Eve More

by number9christywilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
October 12, 2019

Oil change As always I had a wonderful experience. The customer service I receive at Serra Kia is well worth the 50 mile trip just for an oil change. More

by cthompson7313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
October 12, 2019

Very friendly, not pushy, was cooperative, listened to me. I have purchased four Kias over the last ten years. They are reliable and the service and salespeople have always been outstanding. I did internet sea More

by TJJAMESJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley and the sales consultant was Dalton McKay, I forget the financing gentlemans name
October 10, 2019

Anonymous very satisfied customer. Great place to take your car. Very polite and very professional. They ordered my parts and gave me an honest delivery time. I highly recommend the Tru More

by Bo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance, David Price
October 10, 2019

Good service Very good fast Everything went great and I’ll be back for my next service in the next six months thank you so much .. Keep up the good customer serv More

by Msshevone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
October 09, 2019

great repair service These folks did a great job on my repair issue.I appreciate the high level of service they gave me. I highly recommend them if the need for car repair More

by zachokealex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
...
196
...