Serra Trussville Kia

Customer support Frankie Vance has excellent customer service skills. He greets us and is very kind and friendly. He explains in detail what service was done to our ca Frankie Vance has excellent customer service skills. He greets us and is very kind and friendly. He explains in detail what service was done to our car and what to expect in the future. More

Got a great car at a great price I knew what car I wanted when I walked in the door and went home with it. Isaiah was courteous and friendly and was easy to deal with. I knew what car I wanted when I walked in the door and went home with it. Isaiah was courteous and friendly and was easy to deal with. More

Excellent Hands down the best in town i had Johnathan and he was the best i have been to every car dealership and they told me the same thing ever time i was ab Hands down the best in town i had Johnathan and he was the best i have been to every car dealership and they told me the same thing ever time i was about to give up on looking teal i came A cross Kia in trussville doing this was the best thing that happened to me they told me that they could work with me and they did just that i have a kia Optimal 2010 and it runs amazing with 50,000 miles And car notes $214 a month i am really happy to be buying my car from Kia and look forward to buying a new car in the future with Kia!! Thank you guys so much agin and a big thanks to Johnathan!! Your the best. More

Service Excellent service. Staff are always friendly and knowledgeable. I've used Kia of Trussviles service dept for the past few years and they always treat Excellent service. Staff are always friendly and knowledgeable. I've used Kia of Trussviles service dept for the past few years and they always treat us right. More

Great experience Everyone at the dealership was awesome. Very friendly, very helpful and no haggling. Great experience! Will definitely be back the next time I need Everyone at the dealership was awesome. Very friendly, very helpful and no haggling. Great experience! Will definitely be back the next time I need a car. More

Great service Had the oil changed, tires rotated & balanced. Dropped my car off before work & was ready in no time. The staff is always friendly and helpful. Had the oil changed, tires rotated & balanced. Dropped my car off before work & was ready in no time. The staff is always friendly and helpful. More

5K Check up An oil change, tire rotation and system check. Less than an hour. Had granddaughter with me and she saw playroom and enjoyed crackers. Frankie makes An oil change, tire rotation and system check. Less than an hour. Had granddaughter with me and she saw playroom and enjoyed crackers. Frankie makes you feel good, takes care of every thing and gives you review of service plus your interior is cleaner than when you came in. So glad dealership is in Trussville. More

Helpful with services I needed. He was very helpful in suggesting the services needed for my vehicle. Also planning future services. There was another noise with my vehicle that coul He was very helpful in suggesting the services needed for my vehicle. Also planning future services. There was another noise with my vehicle that could not be duplicated, but if occur again will bring in! More

Great Service My experience with Serra Kia was great! I was greeted with kindness. My service was taken care of in a timely manner and I was very pleased. Also is w My experience with Serra Kia was great! I was greeted with kindness. My service was taken care of in a timely manner and I was very pleased. Also is was notified on everything that was done to my vehicle while being serviced. More

Service Went in for an oil change but after the technician finished his visual inspection I was informed of some other work that they recommended done The s Went in for an oil change but after the technician finished his visual inspection I was informed of some other work that they recommended done The service was great informative Didn't try to take me to the cleaners like some dealerships More