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Serra Trussville Kia

Birmingham, AL

4.4
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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5009 Brookes Crossing Blvd

Birmingham, AL

35235

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Showing 2,379 reviews

November 13, 2019

Easy friendly, exciting, Great customer service, easy no pressure sales department, they get you in the car you want and help you get the price you need, very helpful and frie More

by rzncain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payden Sewell,
November 13, 2019

AWESOME The service was awesome and the staff was even better. Wonderful experience from the beginning to the end. The service technician kept me informed on More

by shondermeeks22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance
November 12, 2019

Good overall business and a very good way to get your car ta A great place to get your car maintained and know that they are high quality service people. This particular dealership is preferred by me (Barbara P More

by bpeavy8720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Margetts
November 11, 2019

Amazing dealer I had purchased a 2020 kia soul from this dealer a few months back and loved the service and she we discovered a defect in the headliner they went abo More

by colesieveking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Feiden
November 11, 2019

Used cars Great customer service. I really didn't want a car note but I am enjoying my car and thank everyone that took time out to help. More

by Jessicabaker1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janeshia Griggs
November 11, 2019

Good experience Clean waiting area. Nice that they have snacks and a TV. And nice to have a coupon to help with the cost. I forgot mine but told them and they honored More

by susan.meadows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the employee’s names
November 09, 2019

Sales Experience Salesperson (Isaiah Grayson), finance manager and the sales team was great! Very helpful, explained the process as we went through the purchase. What More

by 4THEFARLEYS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2019

Easy car buying experience Dalton McKay was a great person to work with. He was helpful but not pushy. He kept our payments where we wanted them. It was nice to work with an hon More

by thomas7117
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton McKay and Rostislav Dzabraev
November 08, 2019

They gave me an office! I had a conference call that I really needed to join in a private setting. I asked yo use the kiddie room and they said, “We can do better than that!” More

by Lollydaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
November 08, 2019

Excellent customer service My experience getting my oil change was nothing short of excellent! I will be back to get all of my service done at this location. Keep up the good wo More

by tmcarjam19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance, Chris Margetts, Lee Feiden, David Price
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