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Serra Trussville Kia

Birmingham, AL

4.4
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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5009 Brookes Crossing Blvd

Birmingham, AL

35235

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Showing 2,379 reviews

December 02, 2019

Professional and courteous Isaiah was the perfect choice to help me find a car for my daughter. Very knowledgeable, and friendly. He took the time I needed and never tried to s More

by brien g
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2019

Excellent Service I was impressed with the service from Daniel, to Tim and Ross. Excellent service From the moment I arrived. . I would highly recommend this dealership More

by Jlwatwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel French
December 02, 2019

Quality service My wife and I went in to get a quote on trading in our car and found and excellent staff waiting on us. We weren’t looking to purchase a new car just More

by heather_todd91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2019

Good Customer Service Was very pleased with my visit. He kept me informed on everything that’s was going on. Service was fast and actually finished ahead of time. More

by lrtaylor83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
November 27, 2019

Routine maintenance As always the maintenance was done in a timely manner with exceptional friendly courtesy. I have never had a negative experience with Serra Kia of Tr More

by beckivnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance
November 25, 2019

Quick and respectful Very quick and informative. They went above and beyond expectations on the bill and took care of more than was originally decided. Loved the second mi More

by gruver.matthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance
November 25, 2019

Best service I have found! Frankie has helped me throughout the last year or so with my car issues. He has been great to work with and explains everything in detail. He goes More

by jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
November 25, 2019

Experience was Great Frankie cared for me very well. He insisted that I get some water and cheese cracker. I had 2 cups of coffee. I felt sick. The water and crackers made More

by Gaitern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
November 25, 2019

Janeshia Griggs is my new go to person for automobiles!! Well I saw the the vehicle I want it on Facebook in minutes I got a response and in hours I was scheduled for a test drive. A few days later I had jus More

by chants1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janeshia Griggs
November 25, 2019

Great service. Good timing on appointment and service. Bill Wood kept me informed on the progress of the job and made the check out quick and easy. More

by jgriscom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wood
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