Serra Trussville Kia

Service Frankie handled everything I needed done he provided excellent service. I would definitely come back. I would recommend this service department to any Frankie handled everything I needed done he provided excellent service. I would definitely come back. I would recommend this service department to anyone else with a Kia. More

My go to location Serra Kia on Highway 11 is my go to location when I needed services on my last 3 Kia vehicles as I received fast appointments, timely service, perso Serra Kia on Highway 11 is my go to location when I needed services on my last 3 Kia vehicles as I received fast appointments, timely service, personable knowledgeable staff, clean facilities. More

Misrepresentation lied I will never go back wish I could return car and get my money. I told them no down payment was ok until I had gotten there and use my rent money bashi I will never go back wish I could return car and get my money. I told them no down payment was ok until I had gotten there and use my rent money bashing me . not concern at all. No book for car only one key.and only quater less gas. Said it was enough. I'm mad at myself should have left but I will never leave a car dealership dissatisfied and put myself in a difficult situation. Thanks. I know should have left so I take that blame. Never will go there again. More

The friendliest service! The service department is amazing and everyone there was very friendly. This experience has been so amazing that I will make sure that even though the The service department is amazing and everyone there was very friendly. This experience has been so amazing that I will make sure that even though they are a little further away than the Gardendale location I will always go here! More

good customer service I had a couple things done came in twice and both time the guy was very helpful. Offered great service answered all of my questions. I had a couple things done came in twice and both time the guy was very helpful. Offered great service answered all of my questions. More

Nice $20 oil change coupon The wait wasn't too bad on a Saturday at noon for an oil change at the dealership no less. What's better is that I got a coupon for an oil change for The wait wasn't too bad on a Saturday at noon for an oil change at the dealership no less. What's better is that I got a coupon for an oil change for $19.99. Can't beat that! More

Excellent Everything was excellent, good service, friendly people, taken care of quickly. Frankie is an excellent technician and a great people person. Have bee Everything was excellent, good service, friendly people, taken care of quickly. Frankie is an excellent technician and a great people person. Have been to this location for every service so far, and will continue to come for the for seeable future. More

A very helpful dealership After deciding I wanted the new Telluride, I wanted a dealership close to my home and decided on the Trussville location. From the very beginning eve After deciding I wanted the new Telluride, I wanted a dealership close to my home and decided on the Trussville location. From the very beginning everyone was very quick to answer and get back with me on any questions I had. My salesman, Contarus, was great to work with along with everyone else in the sales and finance offices. I'm very pleased with how everything worked out and with my new car. More

Oil change Great customer service, friendly, and satisfied with service. I will bring me car back again for service. If I'm in the market to buy a car again I wi Great customer service, friendly, and satisfied with service. I will bring me car back again for service. If I'm in the market to buy a car again I will come back to Kia More

Great service. They got me in and out quicker then they said Nice people. They got me in and out quickly. Very curious. And explained everything they had done and found out while they were servicing my car. Nice people. They got me in and out quickly. Very curious. And explained everything they had done and found out while they were servicing my car. More