Serra Trussville Kia

Service Absolutely amazing from start to finish. I made one phone call to the general manager and he put in touch with service and they took it from there and Absolutely amazing from start to finish. I made one phone call to the general manager and he put in touch with service and they took it from there and were rock stars. More

Perfect experience. I have already gotten my mom to trade her car in with you guy because our experience was so easy. Now she loves y’all as well. experience. I have already gotten my mom to trade her car in with you guy because our experience was so easy. Now she loves y’all as well. More

Tim is so Awesome and I would send my mom and grandma to him I have been buying cars for years and they made me feel as if I was the only customer there. Tim will take this place to another dimension I have been buying cars for years and they made me feel as if I was the only customer there. Tim will take this place to another dimension More

Great service. Friendly staff. Our sales consultant was Mr. Daniel French. He helped us find and get exactly what we were looking for. He did an amazing job. Thank you very much. Also, I would like to tha Mr. Daniel French. He helped us find and get exactly what we were looking for. He did an amazing job. Thank you very much. Also, I would like to thank Mr. Ross Dzabraev. Thank you both and everyone else who worked so long to help us. More

Top notch Such a breath of fresh air- wonderful customer relations. Friendly, courteous, willing to listen, and timely. Waiting area comfortable and with snac Such a breath of fresh air- wonderful customer relations. Friendly, courteous, willing to listen, and timely. Waiting area comfortable and with snacks! Don’t mind waiting for my car to be serviced. More

Good job Jonathan made the entire process very easy. I would recommend him to anyone looking for a car. I have pre viously owned a Kia and had a great experie Jonathan made the entire process very easy. I would recommend him to anyone looking for a car. I have pre viously owned a Kia and had a great experience with Kia. More

FRIENDLY My experience at this dealership was Great!! My service gentleman was courteous and polite and showed us where to sit, the refreshments and kept us in My experience at this dealership was Great!! My service gentleman was courteous and polite and showed us where to sit, the refreshments and kept us informed about our service on the my car and some recalls that needed and how long it would take. I told him it's ok to do the recalls. More

Great Service; Friendly Staff Frankie was very helpful and prompt. We showed up on a Saturday with no reservation and he took us in right away. They were quick to diagnose the p Frankie was very helpful and prompt. We showed up on a Saturday with no reservation and he took us in right away. They were quick to diagnose the problem and fixed what needed to be done without trying to push anything else. We were in and out quickly on a rainy Saturday. Thank you all and Merry Christmas! More

Prompt and Friendly Service Frankie was very nice and helpful as always . They did a complete check up on my vehicle when I went in for an oil change and discovered that I needed Frankie was very nice and helpful as always . They did a complete check up on my vehicle when I went in for an oil change and discovered that I needed a cabin filter and front breaks. Also that my right front boot was leaking a little but I decided to wait about replacing it. Frankie kept me updated as they were servicing my car. More

Everyone was very nice, friendly, & helpful! Great experience!! No complaints. Frankie was super nice. He called when he said he would & wrote down all the information that I needed to tell my Great experience!! No complaints. Frankie was super nice. He called when he said he would & wrote down all the information that I needed to tell my husband - very helpful!! More