Serra Trussville Kia

Love working with Frankie in Service! I am always happy to work with Frankie Vance in the service department. He is very helpful and knowledgeable. He has a great attitude and is easy to I am always happy to work with Frankie Vance in the service department. He is very helpful and knowledgeable. He has a great attitude and is easy to work with. He listens to my questions and concerns and doesn't seem to mind taking the time to explain. :) More

Frankie was great like he always is. Very helpful. Very friendly. A great employee! The service is always the same with him everytime I come. He makes the already stressful experience much easier. friendly. A great employee! The service is always the same with him everytime I come. He makes the already stressful experience much easier. More

Great customer service and waiting area for customers with snacks. They answered all questions and didn't push any services that were not necessary. Will return. with snacks. They answered all questions and didn't push any services that were not necessary. Will return. More

Didn't realize it, but I was offered a great deal on a Kia Forte 2020 LXS. Thank you for your time with working with me! Kia Forte 2020 LXS. Thank you for your time with working with me! More

Frankie is knowledgeable, professional, extremely helpful and I would rate him as top notch all the way around! I am always happy with the service I receive at Serra Kia of Trussville which is why my Kia Sou and I would rate him as top notch all the way around! I am always happy with the service I receive at Serra Kia of Trussville which is why my Kia Soul will not be serviced anywhere else! More

It was a great experience went very smoothly everyone involved was great and I wasn't there all day just a few hours will definitely use this location again Dalton was awesome involved was great and I wasn't there all day just a few hours will definitely use this location again Dalton was awesome More

I was received in a friendly manner upon arrival, right on time. Procedures were made very clear, and communication was good. I was led to the waiting area which was very comfortable. Work was completed on time. Procedures were made very clear, and communication was good. I was led to the waiting area which was very comfortable. Work was completed within the time I was told. Itemized invoice was was easy to understand, with no surprises. Will definitely be returning when service is needed again. Thanks! More

I have had the most loving and enjoyable experience at Kia in Trussville. The staff here are amazing! They love on you the feed you and they make sure you are comfortable. All of them do from the maintena Kia in Trussville. The staff here are amazing! They love on you the feed you and they make sure you are comfortable. All of them do from the maintenance team to the sales team they all are amazing! More

My sales person was Jonathan . He listened to my needs and found exactly what I was looking for. This was a great experience and I will definitely be a long time Kia in Trussville Alabama customer. and found exactly what I was looking for. This was a great experience and I will definitely be a long time Kia in Trussville Alabama customer. More

Very helpful and no pushy. Overall great, helpful and nice group of people. from our sales guy to everyone in every department. Was very helpful. Was able to talk about choice Overall great, helpful and nice group of people. from our sales guy to everyone in every department. Was very helpful. Was able to talk about choice without any one breathing down our back. More