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Serra Trussville Kia

Birmingham, AL

4.4
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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5009 Brookes Crossing Blvd

Birmingham, AL

35235

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Showing 2,379 reviews

February 04, 2020

Dalton was the best guy ever he helped me find a car that I’ve fell in love with I really appreciate him for helping me out. More

by danteadams49
Recommend Dealer
Yes
Employees Worked With
Dalton McKay, Ross Dzabraev
February 03, 2020

Professional, Courteous, Outstanding All Serra Kia employees were helpful, kind, courteous and went above and beyond to make sure I was well-knowledged concerning all the safety features More

by cwarren2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raven, Lee Feiden, Timothy Smith, Ross Dzabraev
February 03, 2020

Frankie was very personable and got my oil change done very quickly. He was also very friendly. He is a pleasure each time I visit Serra Kia. More

by marisalovesyou16
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
February 03, 2020

Frankie was very helpful and polite and my service at kia was very good. I appreciate the time length of my service and response in all More

by ashleygulley45
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
February 03, 2020

This dealership has great customer service. I brought my Telluride in fit an oil change and was assisted immediately. They discussed everything that was done to my cat and recommended what I may need for m More

by coreylh85
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
February 03, 2020

Wonderful team of people. All very helpful and very knowledgeable. Isaiah Grayson was very friendly and was very helpful about all the new things that this car will do. More

by bbskatie1
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Dzabraev
February 03, 2020

We had already settled on a model and taken possession of the vehicle when we discovered that a feature we very much wanted was not included. We explained the problem to our sales rep and he worked with the More

by dnkbn1971
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Smith, Ross Dzabraev
February 03, 2020

The experience I had on Saturday was great. This was not my first visit. Each time that I visit on the weekend is great service More

by jpettigrew1956
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
January 31, 2020

I received courteous, efficient and completely satisfactory service. Everything was smooth, complete and totally professional while being personal and comfortable. I would recommend this service More

by ginnywannagat
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
January 30, 2020

Oil change- Trussville Kia Making an appointment for the service garage is very easy. The service is great and well worth the money. The time it takes to get in and out to get y More

by bowser.doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
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