Serra Trussville Kia

This was the worst car dealership I have ever had to deal with, please do not deal with Berlinda, awful and unprofessional! Never again! Unprofessional with, please do not deal with Berlinda, awful and unprofessional! Never again! Unprofessional More

Service Center I came in on Saturday and spoke with Bill in the service dept. He told me to come back on Monday and they would have the parts I needed for my trunk I came in on Saturday and spoke with Bill in the service dept. He told me to come back on Monday and they would have the parts I needed for my trunk latch. I came in on Monday as instructed by Bill and was in and out in no time. Bill keep me posted on the progress of my car and he got it all filed under my warranty for me. So I was not out of pocket for anything. I will not take my KIA any place else but to Bill at Serra Trussville Kia. Great Group of Guys... More

Excellent service Staff courteous and friendly, looked after my needs. Kept me informed as to how my service was going on. Waiting room was very clean, with lots of hot Staff courteous and friendly, looked after my needs. Kept me informed as to how my service was going on. Waiting room was very clean, with lots of hot coffee. More

Frankie has top notch customer service! It is a pleasure to work with him for my service appointments. He goes the extra mile to make sure I’m taken care of, and that I understand everything the service dep to work with him for my service appointments. He goes the extra mile to make sure I’m taken care of, and that I understand everything the service department is doing each time. More

Front brake service Service dept was friendly and expeditious. The waiting area was clean and supplied with coffee, water, snacks and popcorn. They finished the work so Service dept was friendly and expeditious. The waiting area was clean and supplied with coffee, water, snacks and popcorn. They finished the work sooner than estimated. We were very pleased with the experience. More

Good service The revise is always good at Kia Trussville, what made it better his time was the cleaned popcorn machine and fresh popcorn!! Thanks for tat! The revise is always good at Kia Trussville, what made it better his time was the cleaned popcorn machine and fresh popcorn!! Thanks for tat! More

Awesome I really enjoyed the experience. Everyone was so nice and helpful. My salesman, TJ, was top of the line. I would recommend anyone to Serra Kia T I really enjoyed the experience. Everyone was so nice and helpful. My salesman, TJ, was top of the line. I would recommend anyone to Serra Kia Trussville. More

This dealership was very clean, and organized. I test drove three cars before deciding on my 2019 Kia Optima. This was an early birthday present to myself! drove three cars before deciding on my 2019 Kia Optima. This was an early birthday present to myself! More

Great service, frandly and fast. Had my 2 year old toddler with me, their play room was a life saver. Free coffee and wifi as well toddler with me, their play room was a life saver. Free coffee and wifi as well More

Frankie introduced himself right away. Was very polite, helpful, informative. He kept us updated. Answered all of our questions. We will be back for future service. helpful, informative. He kept us updated. Answered all of our questions. We will be back for future service. More