Serra Trussville Kia

Very friendly personnel and knowledgeable it complete programming of new car remote. Parts department was quick to get the parts needed. Great job and clean environment programming of new car remote. Parts department was quick to get the parts needed. Great job and clean environment More

oil,, tire rotation Frankie is the best, he meets me with a smile each time and makes the appointment personal. Always the best service. Frankie checks on me with update Frankie is the best, he meets me with a smile each time and makes the appointment personal. Always the best service. Frankie checks on me with updates until my vehicle is done. More

Good experience I recently had a bad experience at a different dealership, KIA Trussville is closer to home and a lot more convenient for service. Thank you I recently had a bad experience at a different dealership, KIA Trussville is closer to home and a lot more convenient for service. Thank you More

AWESOME AWESOME SERVIC HE WAS SO KIND AND UNDERSTOOD MY FINANCIAL OBLIGATIONS AND SHOW ME WAYS HOW I CAN SAVE ON MY CAR LUV IT FINANCIAL OBLIGATIONS AND SHOW ME WAYS HOW I CAN SAVE ON MY CAR LUV IT More

This was the best experience I have ever had at a car dealership. Everyone was very nice and the process did not take all day. dealership. Everyone was very nice and the process did not take all day. More

As I entered the facility, I was greeted and shaking of hand by I think the Assistant Manager. Then she introduced me to My Sale Associate Mr. Jonathan. Who was very professional. Mr. Johanthan made the bu hand by I think the Assistant Manager. Then she introduced me to My Sale Associate Mr. Jonathan. Who was very professional. Mr. Johanthan made the buying of my new car a very easy process. I have invited several of my friends to meet Mr. Jonathan possible but a n ew Kia. Praise God. More

Everyone worked very hard to get me in what I wanted and achieved that goal! Dalton, Tim, and Ross were very helpful with everything. And Ashley made sure that I was set up with my appointment and had the b achieved that goal! Dalton, Tim, and Ross were very helpful with everything. And Ashley made sure that I was set up with my appointment and had the best service to start our journey. They made me and my husband very happy when we left! More

You all should have loaner cars available for customers as soon as you receive the moment you take possession of a customer vehicle. And the customers should not have to contact you all about a rental. as soon as you receive the moment you take possession of a customer vehicle. And the customers should not have to contact you all about a rental. More

Serra Kia is a very helpful and professional. I have been with them for over 4 years and have never had a problem with them. with them for over 4 years and have never had a problem with them. More

Serra Kia Trussville is the best dealership in the state! The staff is professional, courteous and friendly! Mr. Frank Vance is my Service Technician. He is always professional, kind and courteous. state! The staff is professional, courteous and friendly! Mr. Frank Vance is my Service Technician. He is always professional, kind and courteous. Mr.Frank makes everyone feel welcomed at the dealership as he periodically checks on you and keeps you apprised on all services rendered to your vehicle. He possesses an excellent customer service attitude and should be considered for a promotion as he is an outstanding asset to the company! More