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Serra Trussville Kia

Birmingham, AL

4.4
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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5009 Brookes Crossing Blvd

Birmingham, AL

35235

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Showing 2,379 reviews

March 13, 2020

rear brake service Service personel are extremely courteous. Service was done efficiently and expeditiously. The waiting area is clean and customer friendly with coffee More

by rrrrtom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
March 12, 2020

Belinda Bender was an excellent sales person and very professional. When I buy another car I will be wanting Belinda to help me . She was very helpful and very polite. Kia is very blessed to have her as More

by jessicagreen9188
Recommend Dealer
Yes
Employees Worked With
Belinda Bender, , Ross Dzabraev
March 12, 2020

I experienced the absolute event service! In and out with a great deal! I will absolutely refer others to Serra kia. Belinda & my finance manager was awesome More

by admoss713
Recommend Dealer
Yes
Employees Worked With
Belinda, Frankie Vance, Ross Dzabraev
March 11, 2020

I recently took my vehicle to Serra Kia in Trussville and I received superb customer service from Mr. Frankie Vance. I will come back again. More

by pvande79
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
March 10, 2020

EXCELLENT AS USUAL. FRANKIE IS ONE OF THE BEST CUSTOMER SERVICE REPRESENTATIVES I HAVE EVER DEALT WITH. ALWAYS COURTEOUS AND ALWAYS OFFERS EXTRA AMENITIES TO MAKE MY EXPE More

by ADOLPHUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BILL, Frankie Vance
March 07, 2020

Frankie is great as always! He answered all of my questions and made sure my service was complete by the promised time. I made it to work ahead of schedule. More

by TJ
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
March 05, 2020

We came in just to test drive a sport age which we had seen but never driven one was very impressed with the the car itself our salesman was very good his name was Dalton and we also worked with the Tim S More

by BILLKEOWN1
Recommend Dealer
Yes
Employees Worked With
Lisa Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Contarus Coleman, Dalton McKay, Timothy Smith, Ross Dzabraev
March 05, 2020

Went to get an oil change. Friendly and timely service. I love the work stations that are available. And the coffee and snacks is much appreciated. More

by joshgdavenport
Recommend Dealer
Yes
Employees Worked With
Bill Wood
March 04, 2020

I like coming in to get my car serviced. Everyone is so nice and cordial. The waiting area is always so clean, stocked with snacks. More

by Bobbieanne
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
March 04, 2020

This dealership is very kind and helpful even if you have perfect credit they still will do they best to get you in the car u want why pay every two weeks car note when you can get the same car better price More

by arjenkins1989
Recommend Dealer
Yes
Employees Worked With
Belinda Bender , Ross Dzabraev
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