Serra Trussville Kia

I had a great experience while working with Serra Kia. I really appreciated the patient and knowledgeable team that helped me during this process. 5 stars to Chris, Daniel and the Finance Manager. Also, t I really appreciated the patient and knowledgeable team that helped me during this process. 5 stars to Chris, Daniel and the Finance Manager. Also, to the man who helped get my chips unstuck in the vending machine, you’re awesome. More

Fast efficient service. Clean car. No wait with appointment . Great experience. Will come again. Service great. Clean car. No wait with appointment . Great experience. Will come again. Service great. More

Service was great and gentleman who helped me was helpful. I received an oil change and it was completed timely. helpful. I received an oil change and it was completed timely. More

They did a great job repairing the recall on my car. Fast service! Friendly employees. Very professional. Fast service! Friendly employees. Very professional. More

OK, initially we had a small service misunderstanding on a fix that was to take place on a used vehicle I purchased. I am only saying this to state that I felt like this was handled very well and the servic a fix that was to take place on a used vehicle I purchased. I am only saying this to state that I felt like this was handled very well and the service department and everyone was extremely nice in making things right. Honestly, I don’t think anyone is ever a huge fan of going through the vehicle purchase process, but I would say I was very pleased with this dealership. Their communication has been solid and the service team really nice. Their customer lobby is great, internet access works perfect to be able to work while they work on your vehicle. Really, very positive thoughts on my dealings with their team. Do your homework, but I would absolutely recommend this dealership. More

These guys and girls rock They took the time to get me the perfect vehicle Thank you so much the perfect vehicle Thank you so much More

Antwan was very helpful and customer service was superb, he is definitely an asset to the team. he is definitely an asset to the team. More

The dealership was clean and had a lot of inventory to choose from. Everyone was really nice and helpful. I had the best salesman. He went out of his way to make sure I got the color and the features choose from. Everyone was really nice and helpful. I had the best salesman. He went out of his way to make sure I got the color and the features that I wanted. More

This dealership is hands down the best around. They fixed my 2014 Kia optima a few years back and now we just got a 2018 Chevy Colorado and they couldn't have been more helpful and nice. Would def They fixed my 2014 Kia optima a few years back and now we just got a 2018 Chevy Colorado and they couldn't have been more helpful and nice. Would definitely recommend this dealership to anyone!!! Thank you guys for everything. More

Lacks clear communication from salesman, as to what they are actually selling you in your service/warranty packages. Service department is just ok. Have had some negative visits, but we still go because it’ are actually selling you in your service/warranty packages. Service department is just ok. Have had some negative visits, but we still go because it’s the closest dealership. People who answer the phone sound like they feel they have better things to do. More