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Serra Trussville Kia

Birmingham, AL

4.4
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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5009 Brookes Crossing Blvd

Birmingham, AL

35235

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Showing 2,379 reviews

August 23, 2020

I was very pleased. Your sales team was very helpful & repectful. I will recommend this dealership to all my family & friends. Thank you for your service More

by Bebeginwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2020

Frankie was very nice, always keeping you info on what going on with your car. Always willing to help in any issue you may have. More

by paulam1649
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
August 19, 2020

I had a routine service and bought a set of tires. Every employee was friendly, knowledgeable, helpful and pleasant. I agree with other posters about Frankie. Tell him to "say hey" to all the folks in Mayb More

by kvought
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance
August 18, 2020

FRANKIE IS AWESOME I FEEL AT HOME EVERYTIME I COME THERE. NO MATTER WHAT PROBLEM I HAVE ITS RESOLVED FRANKIE IS THE MAN EXCELLENT SERVICE More

by ramseyjeremy0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
August 18, 2020

The people there were so friendly and courteous. The facility was very clean and organized and stocked with snacks and water, which made for a comfortable environment.They also offered me a drive back h More

by barbarahutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
August 17, 2020

Frankie in service was very polite and willing to go the extra mile. He made sure we stayed informed about our service, and also made us feel like home. They had plenty of drinks and cable TV to watch in th More

by lhailes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance, David Price
August 17, 2020

Great job friendly place to wait. Looking forward to my next visit. Even had my tires rotated. Great cup of coffee while I waited. Thanks guys More

by deneice.gibbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance, Chris Margetts, David Price
August 14, 2020

Serra Kia in Trussville was fantastic. Janeshia was so patient with me, informative, and incredibly helpful to me during my car search. She made my buying experience fun. She helped me find the exact car More

by linden630
Recommend Dealer
Yes
Employees Worked With
Janeshia Griggs
August 14, 2020

My salesman, Isaiah, and the sales manager, Aaron, were very easy to work with and , fortunately, patient enough to answer all of my questions. They got me the car I was looking for. Could not ask for more More

by davidwproctor
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New car sales manager, Aaron. , Lee Feiden
August 08, 2020

Mr. Bill greeted me with a smile when I arrived. He took the time to listen to my concerns about my vehicle. He assured me that he would do his best to take care of them and let me know all that would/ need More

by Sankeysd
Recommend Dealer
Yes
Employees Worked With
Mr. Bill
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