Serra Trussville Kia

This young man was very courteous and respectful. I came in for an oil change and was informed that I was also due for my coolant service. Even with that added service the amount of wait time was excellent. in for an oil change and was informed that I was also due for my coolant service. Even with that added service the amount of wait time was excellent. More

This was my first experience buying a car completely new and from a dealership, and the team at Serra Kia in Trussville made it the best it could possibly be. I was real nervous about the whole process, but and from a dealership, and the team at Serra Kia in Trussville made it the best it could possibly be. I was real nervous about the whole process, but Jonathan Jimenez went above and beyond to provide me with the best experience I could ask for. Will definitely recommend to any car buyers and I look forward toward seeing Jonathan and the team again, More

Great experience all around. They made sure everything was perfect and we felt like a priority. It came out with water spots and just not "clean" enough for the manager so he made them clean it again. We was perfect and we felt like a priority. It came out with water spots and just not "clean" enough for the manager so he made them clean it again. We love our Telluride! More

Everyone is very friendly. The atmosphere there is very homie. You have a tv, and very nice furniture in the waiting room. They also have, bottle water and coffee in the waiting room also. homie. You have a tv, and very nice furniture in the waiting room. They also have, bottle water and coffee in the waiting room also. More

Welcoming, clean, customer friendly, courteous, efficient. Bill Wood was all that you would want in a service representative. I will use this dealership in the future efficient. Bill Wood was all that you would want in a service representative. I will use this dealership in the future More

Scheduled and confirmed appointment to test drive a Kia Telluride. Arrived at the dealership, were asked to wait, and then were told a car was not available. If I could give minus stars, I would Telluride. Arrived at the dealership, were asked to wait, and then were told a car was not available. If I could give minus stars, I would More

Frankie in service is great to deal with. Always polite and professional. Makes sure the work is done right and on time. He always is happy to answer any questions or explain the service needed in your veh and professional. Makes sure the work is done right and on time. He always is happy to answer any questions or explain the service needed in your vehicle. A+ More

Serra Trussville Kia provides great service. Very professional and friendly staff. i don’t have anything else to say so I’m just writing words. professional and friendly staff. i don’t have anything else to say so I’m just writing words. More

The service department is top notch. Frankie is very polite and knowledgeable with what needs to be done with our Soul. We appreciate the fast,thorough and friendly service. The only thing lacking is th polite and knowledgeable with what needs to be done with our Soul. We appreciate the fast,thorough and friendly service. The only thing lacking is the crackers and cookies in the waiting area. More

The technician who took my information was courteous and listened to my issue. I was kept informed every step of the way while waiting for my vehicle . listened to my issue. I was kept informed every step of the way while waiting for my vehicle . More