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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,379 reviews
October 06, 2020
Every time I visit Kia in Trussville I get nothing but great customer service. Lance is very helpful with keeping you up to date on the service of your vehicle while you wait. great customer service. Lance is very helpful with keeping you up to date on the service of your vehicle while you wait. More
by annp77
Verified CustomerEmployees Worked With
Frankie Vance
October 05, 2020
Fast, friendly, and easy purchase! Great price and very nice truck. Exactly what I was wanting. Even delivered 190 miles to our house. Paperwork was ready and easy to sign! This was the best experience yet nice truck. Exactly what I was wanting. Even delivered 190 miles to our house. Paperwork was ready and easy to sign! This was the best experience yet buying a vehicle! More
by chasnjb07
Employees Worked With
Timothy "TJ" Higginbotham
October 05, 2020
I Love the professional and they make you feel right at home with the free coffee and snacks provided while you wait, even when their not busy they will drop you off for shopping home with the free coffee and snacks provided while you wait, even when their not busy they will drop you off for shopping More
by vfannin01
Employees Worked With
Bill, Frankie Vance
October 02, 2020
Very hard working guys. Despite the problems of a pandemic they remained calm and worked through my vehicle troubles to get my car running again pandemic they remained calm and worked through my vehicle troubles to get my car running again More
by jfinley1218
Employees Worked With
Frankie Vance
October 01, 2020
Steven Turner was great salesman. Sales manager did great job. My wife and I are very happy. Both men were good to work with. Nice Sorento great job. My wife and I are very happy. Both men were good to work with. Nice Sorento More
by davidpmanley
Employees Worked With
Steven Turner salesman and Creighton Bloyd financ
September 30, 2020
It is a good thing I can buy it there great service no pressure great service department good deals in Short time financial aid on the spot pressure great service department good deals in Short time financial aid on the spot More
by billwood9797
September 29, 2020
It was a pleasing and pleasant experience everyone was Willing and respectful in helping me find a good deal on a car that i decided on. Willing and respectful in helping me find a good deal on a car that i decided on. More
by ynvubu
September 28, 2020
Jonathan did a great job, and everyone there made it a pleasant experience for us! We got the car earlier than expected, and at a better rate than anticipated. pleasant experience for us! We got the car earlier than expected, and at a better rate than anticipated. More
by Klarussa0
September 28, 2020
The service department was very courteous and professional. My waiting time was less than an hour. I will return again. I was really impressed too professional. My waiting time was less than an hour. I will return again. I was really impressed too More
by jesusluvzfaye
Employees Worked With
Frankie Vance
September 26, 2020
As usual, Frank in the service department went above and beyond to take excellent care of my vehicle. The service at Serra Kia is always fast, friendly, and high quality. I won’t take my vehicle anywhere el beyond to take excellent care of my vehicle. The service at Serra Kia is always fast, friendly, and high quality. I won’t take my vehicle anywhere else. More
by afecanin7
Employees Worked With
Frankie Vance
