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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,379 reviews
January 10, 2021
They did a great job fixing my vehicle. Very friendly and knowledgeable service department employees. They were persistent in finding the issue with my vehicle. knowledgeable service department employees. They were persistent in finding the issue with my vehicle. More
by Rylwulff66
Verified CustomerEmployees Worked With
Bill
January 08, 2021
When I arrived they got me in fast. Did a great job on vehicle. Called me when done. Everyone I met was very friendly. Also gave me discount with coupon with no problems. vehicle. Called me when done. Everyone I met was very friendly. Also gave me discount with coupon with no problems. More
by lisamarczewska
January 06, 2021
Speedy service, excellent prices, very friendly/personal, yet still professional. Highly recommend! Environment was comfortable and clean. Everything has smooth-sailing since I got serviced! yet still professional. Highly recommend! Environment was comfortable and clean. Everything has smooth-sailing since I got serviced! More
by kingshannon77
Employees Worked With
Frankie Vance
January 04, 2021
very nice and attentive. walked me through y’all that they were doing to my car. thoroughly enjoyed my time and service and serra kia trussville. they were doing to my car. thoroughly enjoyed my time and service and serra kia trussville. More
by sophiardavis9
January 03, 2021
Frankie always takes super good care of my car and I. He’s very friendly and attentive and I know I can trust him with my car. I’ll always come back to this location to get my car serviced!! He’s very friendly and attentive and I know I can trust him with my car. I’ll always come back to this location to get my car serviced!! More
by Jessemorris.99
Employees Worked With
Frankie Vance
January 01, 2021
Excellent and quick customer service. They treated us great while we waited. This is the only place that has serviced our van. We will continue to use them. great while we waited. This is the only place that has serviced our van. We will continue to use them. More
by theboltons2
Employees Worked With
Frankie Vance
December 31, 2020
I have had nothing but 5 star experiences with Trussville Kia! Frankie always goes above and beyond to make sure everything is done correctly and efficiently, and keeps me informed. I will make every effort Kia! Frankie always goes above and beyond to make sure everything is done correctly and efficiently, and keeps me informed. I will make every effort to buy my next car from them! More
by Me-n-three
Employees Worked With
Frankie Vance
December 31, 2020
We had a really great experience at Serra Kia in Trussville. The staff was very helpful, efficient and polite. I bought the 2021 Kia Telluride and it drives so well and has everything I was looking Trussville. The staff was very helpful, efficient and polite. I bought the 2021 Kia Telluride and it drives so well and has everything I was looking for in a vehicle. We will definitely be back when it’s time to buy another car. More
by jorae6380
Employees Worked With
Kevin Jones
